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Touch stopped working after Google Security Update 09/2020

  1. rmanii0901
    Cupcake Oct 18, 2020

    rmanii0901 , Oct 18, 2020 :
    Hey Everyone,

    Got an update last evening on my device(OnePlus 6T) Oxygen OS 10.3.6 with Google Security Update 09/2020.
    Post the update my touch stopped working.
    Does anyone have the same issue or is it just me?

    Hopefully someone responds to this and looks into this !
     
    Last edited: Oct 18, 2020

    #1
  2. drl431
    Nougat Oct 19, 2020

    drl431 , Oct 19, 2020 :
    Hi, my OP6 seems fine with the 10.3.6 update. Your issue does seem unusual.

    Consider a factory reset if not done since upgrading to Android 10. Backup your data (except the apps) to the cloud or a pc first. You should not backup or restore the apps as you could reintroduce the issue.
     

    #2
    Caomhin likes this.
  3. rmanii0901
    Cupcake Oct 19, 2020


    #3
    drl431 likes this.
  4. drl431
    Nougat Oct 19, 2020

    drl431 , Oct 19, 2020 :
    Great, thanks for the reply!
    Do you know what part was replaced? The screen?
     

    #4
    rmanii0901 likes this.
  5. rmanii0901
    Cupcake Oct 19, 2020


    #5
    drl431 likes this.