4
Touchscreen not working

  1. aswathknalin
    Eclair Nov 3, 2017

    aswathknalin , Nov 3, 2017 :
    how much you paid for it? is warrenty just a word?
     

    #21
  2. Yeo_Jet_Lee
    Cupcake Nov 18, 2017

    Yeo_Jet_Lee , Nov 18, 2017 :
    I'm pretty sure its a software bug and not a hardware failure: OnePlus must look into this issue; seems like a lot of folks have this similar problem of the 1cm horizontal of unresponsive touchscreen issue.

    Ok, this is what I tried:

    Flashed back to old ROM 4.0.3 (same problem)
    Updated to 4.5.1 (same problem)

    Flashed to OnePlus 3T OxygenOS Open beta 18, OK! (Android 8.0)

    Praise the Lord Jesus!

    Try the above and let me know if it works!
     

    #22
  3. aswathknalin
    Eclair Nov 19, 2017

    aswathknalin , Nov 19, 2017 :
    I don't think so. if it is a software problem it will not effect the same area when using in landscape mode.

    I had the same issue and I got replaced my screen from cc center under warranty. they replaced it within 1 hour.
     

    #23
  4. akst
    Gingerbread Nov 19, 2017

    akst , Nov 19, 2017 :
    Screen replacement is the only solution, happened to me before:(
     

    #24
  5. Yeo_Jet_Lee
    Cupcake Nov 19, 2017

    Yeo_Jet_Lee , Nov 19, 2017 :
    did you all try flashing an older or newer ROMS to confirm its not a software bug?

    I had it like 5 months, so irritating; but thank God it's ok now after the flash to the beta 18 update...
     

    #25
  6. akst
    Gingerbread Nov 19, 2017

    akst , Nov 19, 2017 :
    used *#808# to test the hardware, where it showed failed, so yeah , I had to replace my display, maybe yours is a software related issue:)
     

    #26
    aswath.kn likes this.
  7. Yeo_Jet_Lee
    Cupcake Nov 20, 2017

    Yeo_Jet_Lee , Nov 20, 2017 :
    Yes, I did the *#808# test too, shown the failure for the touchscreen auto test fail. Well.... thank God for answered prayers!
     

    #27