2
Touchscreen sensibility problems

  1. egorian
    Gingerbread Nov 10, 2015

    egorian , Nov 10, 2015 :
    Here's hoping. The touchscreen issue is not present on 2.0.2 so because of this I have some hope. But I cannot be completely sure about it, because on 2.1.1 when the phone is connected to a charger it doesn't exhibit the issue.
     
    Last edited: Nov 10, 2015

  2. @ds
    Honeycomb Nov 10, 2015

    @ds , Nov 10, 2015 :
    Well, I am still running 2.1.1. So I will see I guess once the update gets to my region/device :)
     

  3. egorian
    Gingerbread Nov 10, 2015

    egorian , Nov 10, 2015 :
    Sorry... a typo... I meant 2.1.1. We have to wait to 2.1.2 to see if they found a fix.
     

  4. emilio.garza
    Cupcake Nov 12, 2015


  5. MiguelPlus
    Froyo Nov 12, 2015

    MiguelPlus , Nov 12, 2015 :
    Update. When you decide to get a replacement, consider this:

    12 october - Oneplus received


    13 october - Oneplus Live Chat ticket created


    15 october - Ticket created


    23 october - Remote session (failed)


    30 october - shipment picked up at my home.


    2 november - shipment arrived at destination.


    5 november - Parcel picked up for investigation.


    12 november - Still investigating.

    ??? - Sending back.

    As you can see in the spoiler, this has been going on for a month. And it will take even more time. In fact! In this time I could've got another one, get my money back, build a spaceship and rule the universe.
     

    Bharath HT likes this.
  6. egorian
    Gingerbread Nov 12, 2015

    egorian , Nov 12, 2015 :
    I'm also stuck at 2.0.2 because of this touchscreen issue. Yesterday I tried 2.1.0 and the touchscreen issue is present there, so 2.1.0 and 2.1.1 are affected.

    I missed yesterday the @Helen Q&A post to ask if they already have this as known issue and if they have narrow it to a SW or HW issue :(
     

  7. Aiur
    Honeycomb Nov 13, 2015


  8. makchaudhary
    Ice Cream Sandwich Nov 13, 2015

    makchaudhary , Nov 13, 2015 :
    I have updated...will tell you if the issue is resolved....otherwise no option...have to go to Service Centre.
     

  9. egorian
    Gingerbread Nov 13, 2015

    egorian , Nov 13, 2015 :
    I have finished the upgrading process (I was on 2.0.2). Let me a couple of hours to test it and will post back my results. Hoping the best.
     

  10. egorian
    Gingerbread Nov 13, 2015

    egorian , Nov 13, 2015 :
    After 15 minutes,the 2.1.2 version looks promising. I will keep testing it.
     

  11. makchaudhary
    Ice Cream Sandwich Nov 13, 2015


    egorian likes this.
  12. lucasuijtt
    Gingerbread Nov 13, 2015

    lucasuijtt , Nov 13, 2015 :
    2.1.2 is amazing again, jaaay! If you are on 2.0.2, update to 2.1.1 OTA and 2.1.2 will be available instantly! :):):)
     

  13. xandery
    Cupcake Nov 13, 2015

    xandery , Nov 13, 2015 :
    How do I update? Do I need to wait for my phone to tell me I can update? I'm on 2.1.1, really want the lag gone.
     

  14. egorian
    Gingerbread Nov 13, 2015

    egorian , Nov 13, 2015 :
    After being using 2.1.2 for a couple of hours, it's working fine without the touchscreen issue. I will continue monitoring it, if I detect something abnormal I will post it here.
     

  15. egorian
    Gingerbread Nov 13, 2015


  16. MiguelPlus
    Froyo Nov 13, 2015


    makchaudhary likes this.
  17. Aiur
    Honeycomb Nov 13, 2015


    makchaudhary likes this.
  18. egorian
    Gingerbread Nov 13, 2015

    egorian , Nov 13, 2015 :
    I'm sorry about this. If the support team that is inspecting your phone have the info about that 2.1.2 fix that issue maybe they'll update your OPT ASAP and then send back to you. Hoping this happens soon.
     

  19. ianchen32
    Cupcake Nov 13, 2015

    ianchen32 , Nov 13, 2015 :
    Update your oxygen OS to 2.1.1 and every problem about the touchscreen will be solved.
     

  20. egorian
    Gingerbread Nov 14, 2015

    egorian , Nov 14, 2015 :
    I think you meant 2.1.2. Cheers!