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true caller issue

  1. harshsaraf90
    Cupcake Jun 22, 2019

    harshsaraf90 , Jun 22, 2019 :
    i am facing trouble with Truecaller...i have tried everything as per my knowledge but still Truecaller does not work at times...i have to manually open Truecaller everytime to make it work...
     

    #1
  2. brocksran
    Froyo Jun 23, 2019

    brocksran , Jun 23, 2019 :
    You have to follow these steps:

    Go to Setting---- Go to Battery ----- Go to Battery Optimization--- Search for Truecaller. And Click and select Don't Optimise.

    Once done, Open the true caller app again and then minimize or kill the app from the Recent app. Try checking by calling from an unknow number. It should Work fine.


    In Oneplus, There is a Battery Optimization setting that restricts the background services of some apps. The same happens with the True Caller.
    This should work.

    Also, Draw over Apps must be enabled in order to show the name of the caller while calling.

    But that should be enabled by default.
     

    #2
    Mohit_14 likes this.
  3. Mohit_14
    Donut Jun 25, 2019

    Mohit_14 , Jun 25, 2019 :
    Hello,

    I have bought OnePlus 7 a week ago, even i was facing the same issue, however i followed the below steps mentioned in your below blog which has resolved the issue.

    Thank you.

    Best Regards,
    Mohit

     

    #3
    brocksran likes this.
  4. brocksran
    Froyo Jun 25, 2019

    brocksran , Jun 25, 2019 :
    Great. Glad it worked for you.
     

    #4