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[Answered] TWS Bluetooth Pairing Issue on OTA OOS 9.0.3

  1. denperkov
    Cupcake Feb 4, 2019

    denperkov , Feb 4, 2019 :
    I paired my Mpow T5 TWS earbuds to my OnePlus 6 before upgrading to the latest OTA update from OnePlus - Oxygen OS 9.0.0, and unpaired them after the update. They worked all fine with Bluetooth 5 and Qualcomm AptX in the last Android 8 OTA. Now they do not function properly at all.
    As for troubleshooting, I have tried forgetting the device, resetting the earbuds' pairing history, clearing phone cache, clearing Bluetooth cache, and resetting network settings multiple times.
    Mpow T5 TWS earbuds based on QCC3026 chip.
     
    Last edited: Feb 4, 2019

    #1
  2. Jeff H.
    OnePlus Bug Hunter Feb 28, 2019

    Stickied Post
    Jeff H. , Feb 28, 2019 :
    Hi dear users,

    Greetings. This is Jeff from OnePlus Bug Hunters Team, thanks for your feedback.

    This issue has been forwarded to dev team. If there is any update, we will keep you posted.

    Thank you and have a nice day.

    High regards,
    OnePlus Bug Hunters
     

    #13
    ivannhf likes this.
  3. ivannhf
    Donut Feb 7, 2019


    #2
    lesta_ok and G_Ethan_Cotton_ZhHd like this.
  4. alexsavier
    Cupcake Feb 7, 2019

    alexsavier , Feb 7, 2019 :
    I confirm a similar problem. TWS headphones do not connect to Android 9.0.3 OnePlus 5.
     

    #3
    ivannhf, lesta_ok and denperkov like this.
  5. denperkov
    Cupcake Feb 7, 2019

    denperkov , Feb 7, 2019 :
    I think no matter what your Oneplus smartphone model is. This is a compatibility issue for TWS earbuds and the latest OxygenOS. I really hope that in the next update this will be fixed.
     

    #4
    ivannhf and lesta_ok like this.
  6. rrak
    Cupcake Feb 7, 2019

    rrak , Feb 7, 2019 :
    I confirm a similar problem. TWS headphones do not connect to Android 9 beta 23-24 OnePlus 5t.
     

    #5
    ivannhf, lesta_ok and denperkov like this.
  7. lesta_ok
    Cupcake Feb 7, 2019

    lesta_ok , Feb 7, 2019 :
    The same problem. TWS headphones do not connect to Android 9.0.3 OnePlus 5. The headphones could be connected with other devices on Android 8
     
    Last edited: Feb 8, 2019

    #6
    V1517116470040 and ivannhf like this.
  8. denperkov
    Cupcake Feb 12, 2019


    #7
    V1517116470040 and ivannhf like this.
  9. Namod
    Cupcake Feb 16, 2019


    #8
    V1517116470040, ivannhf and denperkov like this.
  10. Rohaan_shaikh
    Eclair Feb 18, 2019

    Rohaan_shaikh , Feb 18, 2019 :
    I confirm.the same problem with tws earbuds .. and it is shameful that no responsible person from oneplus is ready to talk about this .
     

    #9
    V1517116470040, ivannhf and denperkov like this.
  11. suthee61
    Cupcake Feb 21, 2019


    #10
    ivannhf and denperkov like this.
  12. RedLion
    Froyo Feb 21, 2019


    #11
  13. Rohaan_shaikh
    Eclair Feb 21, 2019

    Rohaan_shaikh , Feb 21, 2019 :
    I got a reply from mpow . they are developing a driver which they will send it and we will be able to install . i'll comment once they send it
     

    #12