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OxygenOS U-Mobile App for Union Bank is not activating

  1. Boltshotburst
    Cupcake Oct 7, 2021

    Boltshotburst , Oct 7, 2021 :
    Tried clean unistall/re-install
    Cache/Storage clear.
    Tried resetting my registered number from customer care of Union Bank.
    I see issue exists from March 2021 and seems to be exclusive for Oneplus phone users.



    Its been 4 days of trying. Message verification is still not complete.

    Please look into it
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 7, 2021

    Dresa91 , Oct 7, 2021 :
    hey,
    hat number is under settings - about phone - status - my phone number?
     

    #2
  3. Xcommunicad0
    Lollipop Oct 7, 2021

    Xcommunicad0 , via OnePlus 8T , Oct 7, 2021 :
    Hope you are trying with Mobile data and not with Wi-Fi?

    Also the Primary SIM in your Phone needs to be the same number registered with the Bank.
     

    #3
    Boltshotburst, drl431 and Dresa91 like this.
  4. drl431
    Junior Moderator, Community Hero 2020 Junior Moderator Oct 7, 2021

    drl431 , Oct 7, 2021 :
    Also make certain that you have not created a security issue, like turning on the developer menu.
     

    #4
    Xcommunicad0 and Dresa91 like this.
  5. G_plusone
    Nougat Oct 7, 2021

    G_plusone , Oct 7, 2021 :
    So Other apps are able to send messages and get verified ?
     

    #5
    Boltshotburst and Dresa91 like this.
  6. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 Oct 7, 2021

    Nipu_1998 , via OnePlus 9 Pro , Oct 7, 2021 :
    Hi,
    Its a known issue with the app of union bank.
    It has been reported multiple times to both OnePlus and union bank.Not sure why the issue is still left unresolved by the developers of the app.
     

    #6
    Boltshotburst and Legitti like this.
  7. Boltshotburst
    Cupcake Oct 9, 2021


    #7
  8. Boltshotburst
    Cupcake Oct 9, 2021

    Boltshotburst , via OnePlus 9 Pro , Oct 9, 2021 :
    Yes, all other apps (including apps from other banks) are working fine.
    Also, the app is working fine in other android phones and iOS .
    Strange...
     

    #8
  9. Boltshotburst
    Cupcake Oct 9, 2021

    Boltshotburst , via OnePlus 9 Pro , Oct 9, 2021 :
    Tried everything. Developer option is disabled.
     

    #9
  10. Boltshotburst
    Cupcake Oct 9, 2021

    Boltshotburst , via OnePlus 9 Pro , Oct 9, 2021 :
    Yes, it doesn't allow registration with wifi.
    I'm only using one SIM. The number is also registered with the bank
     

    #10
  11. Boltshotburst
    Cupcake Oct 9, 2021

    Boltshotburst , via OnePlus 9 Pro , Oct 9, 2021 :
    Guess it's going on from March. It's such a shame. I'm guessing it's because of default message app - Google message in 9PRo.
    Registration was seamless in OnePlus message app
     

    #11
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 9, 2021


    #12
    Boltshotburst likes this.
  13. Akshansh_Jaiswal , via OnePlus 9 Pro , Dec 8, 2021 :
    App is now working in android 12 stable update. Hence it is clear that the problem is from OnePlus side in oos 11.
     

    #13