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Uber - No internet. Connect to wi-fi or cellular network

  1. J1574103759910
    Cupcake Jan 25, 2020

    J1574103759910 , Jan 25, 2020 :
    Hello

    My Uber app doesn't work properly on my OnePlus 7T Pro. I'm receiving the error "No internet. Connect to wi-fi or cellular network" even though the phone is connected to the internet. It is working when I am connected to wi-fi though. Other ride-sharing apps are working fine while using the mobile data so I don't think it's a problem generated by my mobile carrier especially since it worked fine on my previous phone and my plan was not changed. Also Uber works fine only once after I reinstall it. It seems something blocks the app to connect to the internet but I cannot figure out what.

    Could you please help me sort this problem out?

    Thank you!
     

    #1
    bullu likes this.
  2. Aksshathp
    Donut Jan 25, 2020


    #2
  3. J1574103759910
    Cupcake Jan 26, 2020

    J1574103759910 , Jan 26, 2020 :
    Thank you for your response. It is turned off. I've never used it.
     

    #3
  4. Sheppards
    Honeycomb Jan 26, 2020

    Sheppards , Jan 26, 2020 :
    check permissions on the app settings page, I remember something similar on my previous phones and different app, but same problem
     

    #4
  5. bullu
    Froyo Jan 26, 2020

    bullu , via OnePlus 7T , Jan 26, 2020 :
    actually Wi-Fi not connected some device like ...my jiofi not connected with jiocall app on my OnePlus 7T....
    it's a bug..am trying jiocall app in other device it's perfectly work 1580038009549.jpg

    OnePlus show connect to a valid jiofi[e]1f602[/e]
     

    #5
  6. Aksshathp
    Donut Jan 26, 2020

    Aksshathp , via OnePlus 7T , Jan 26, 2020 :
    its not phone's mistake....seems Jiofi os is outdated....u can upgrade it from any jio office
     

    #6
  7. bullu , via OnePlus 7T Glacier Blue , Jan 26, 2020 :
    Aksshathp

    its not phone's mistake....seems Jiofi os is outdated....u can upgrade it from any jio office


    no it's a bug its not working after Android 10 update..in any OnePlus phone
     
    Last edited: Jan 26, 2020

    #7
  8. J1574103759910
    Cupcake Jan 31, 2020

    J1574103759910 , Jan 31, 2020 :
    I checked the permissions of the app and everything is enabled. Didn't work.
     

    #8