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UI not working via OnePlus Nord CE

  1. Rishabh@@
    Cupcake Sep 24, 2021


    #1
  2. WakeAwake
    KitKat Sep 24, 2021

    WakeAwake , Sep 24, 2021 :
    Hey there buddy, Does this problem occur after a recent update or is it random one?. Did you try to clear the cache of Oneplus Launcher ?
     

    #2
  3. Rishabh@@
    Cupcake Sep 24, 2021

    Rishabh@@ , via OnePlus Nord CE , Sep 24, 2021 :
    This problem starts after the update.
    No I haven't try clearing the cache data.
     

    #3
  4. WakeAwake
    KitKat Sep 24, 2021

    WakeAwake , Sep 24, 2021 :
    Ok then i guess might be a possible bug from the update, im not sure. Is some app crashing or the Launcher itself? You are not using third party launchers are you?
     

    #4
  5. Rishabh@@
    Cupcake Sep 24, 2021

    Rishabh@@ , via OnePlus Nord CE , Sep 24, 2021 :
    Launcher itself is crashing.
    No I am using only one plus app.
     

    #5
    WakeAwake likes this.
  6. WakeAwake
    KitKat Sep 24, 2021

    WakeAwake , Sep 24, 2021 :
    Cool try clearing the cache of launcher and try again. If it still crashes you have two options report to support
    over here with the bugs
    https://forums.oneplus.com/feedback/
    or you could use the community app which has a feedback reporting tool. You can refer the below thread if you didnt know how to do so
    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/


    or if you are willing to, backup your data and try clearing cache partition from recovery and use a fresh new phone .
    The article below does mention steps for Partition Catche wiping if you are willing to do that. Keep in mind that your data might be reset & any data not backed up might get deleted.
    https://www.makeuseof.com/tag/whats-point-clearing-cache-data-android/.
    Edit: Have added thread links for reference of bug reporting
    @Rishabh@@
     
    Last edited: Sep 24, 2021

    #6
    Rishabh@@ likes this.
  7. Trishala Anusha
    OnePlus Bug Hunter Staff Member Sep 24, 2021

    Trishala Anusha , Sep 24, 2021 :
    We would like to check this further and require more details regarding this. We've got in touch with you via personal conversation and hope you would get back to us at the earliest.

    Regards,
    Anusha
     

    #7