10
UK Dispatched Orders...

  1. BlueMountain
    Froyo Jun 23, 2017

    BlueMountain , Jun 23, 2017 :
    Wow, literally one minute after i posted it had been picked up and processed in Szczecin. Well i'm sure i won't see it before Monday now. But at least now i know.
     

  2. Magnetic Nerd
    Jelly Bean Jun 23, 2017


  3. Potandbrush
    Cupcake Jun 23, 2017

    Potandbrush , Jun 23, 2017 :
    Mine should have been dispatched wed 21st still not dispatched as I checked this morning, what's the hold up ?
     

  4. Epaperini
    Froyo Jun 23, 2017

    Epaperini , Jun 23, 2017 :
    How can u see the tracking? I've tried putting the OP....code in the dhl tracking but it give an error....
     

  5. waxsta
    Ice Cream Sandwich Jun 23, 2017

    waxsta , Jun 23, 2017 :
    Should be with me soon! :D:D:D:D

    Friday, June 23, 2017
    Location Time Pieces
    10 Processed at LONDON-HEATHROW - UK LONDON-HEATHROW - UK 04:59
    1 Pieces

    9 Arrived at Sort Facility LONDON-HEATHROW - UK LONDON-HEATHROW - UK 04:33
    1 Pieces

    8 Departed Facility in LUTON - UK LUTON - UK 03:38
    1 Pieces

    7 Transferred through LUTON - UK LUTON - UK 02:34
    1 Pieces

    6 Departed Facility in LEIPZIG - GERMANY LEIPZIG - GERMANY 02:02
    1 Pieces

    Thursday, June 22, 2017 Location Time Pieces
    5 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 22:58
    1 Pieces

    4 Arrived at Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 22:30
    1 Pieces

    3 Departed Facility in SZCZECIN - POLAND SZCZECIN - POLAND 17:34
    1 Pieces

    2 Processed at SZCZECIN - POLAND SZCZECIN - POLAND 17:34
    1 Pieces

    1 Shipment information received SZCZECIN - POLAND 06:36
     

  6. chistery
    Honeycomb Jun 23, 2017

    chistery , Jun 23, 2017 :
    Well I think I'm going to return it now, but maybe I need to think of a different reason.

     

  7. Fribble
    Honeycomb Jun 23, 2017

    Fribble , Jun 23, 2017 :
    In the same boat... they can't cancel my order though, even though it's not been dispatched yet!
     

  8. JeppeCarlsen
    Cupcake Jun 23, 2017

    JeppeCarlsen , Jun 23, 2017 :
    So, I called up DHL to find out if Pei is feeding us misinformation or what.
    They were able to find the parcel by me telling them destination ZIP and name. However, they have only received shipment information this morning, and haven't yet picked it up, even though I ordered during the keynote.
    This is damn disappointing, as I'll be leaving for several weeks now, and won't be able to pick up the shipment...

    So for everyone who wants to check their shipment status, just call up your local DHL and see if they can find your shipment.
     

    Attached Files:


  9. chistery
    Honeycomb Jun 23, 2017

    chistery , Jun 23, 2017 :
    "We asked the community, and they all wanted inaccurate shipping information with the lazy ones that ordered late awarded with having theirs delivered first. We are making up a lie about our systems being slow to update, to fob you off and give you hope that it will arrive, despite the computer at DHL saying no."
     

    Lampard9, burton and Ludo_Mansio like this.
  10. Ludo_Mansio
    Gingerbread Jun 23, 2017

    Ludo_Mansio , Jun 23, 2017 :
    I'm new to OnePlus and I'm a bit frustrated and disappointed so far. I ordered straight after the keynote and I got a text this morning confirming that my OP5 won't arrive until 26th June. Considering I could go to a shop and get one now, and the 'full' release is on 27th June it doesn't really feel like there was any point in ordering immediately.

    I think OnePlus need to look at this and provide an explanation as to why there has been such a difference in delivery dates, especially with people ordering quite late fulfilled before those who ordered immediately. It really doesn't give me a good first impression.
     

    Alessandro Rubino and Lampard9 like this.
  11. JeppeCarlsen
    Cupcake Jun 23, 2017

    JeppeCarlsen , Jun 23, 2017 :
    The worst part is that my order page still says estimated dispatch as the 21. and delivery today. So the confusion and disappointment is absolute.
     

  12. djbullard1987
    Cupcake Jun 23, 2017


  13. Epaperini
    Froyo Jun 23, 2017

    Epaperini , Jun 23, 2017 :
    Mine now says

    Friday, June 23, 2017 Location Time Pieces
    1 Shipment information received SZCZECIN - POLAND 07:35

    I've ordered it at 4:45pm on the 20th.... and other people ordering after me received first.....so lame....
     

    Lampard9, JeppeCarlsen and Critzzu like this.
  14. tomn900
    Froyo Jun 23, 2017

    tomn900 , Jun 23, 2017 :
    Same!!!
     

  15. gwyd
    Cupcake Jun 23, 2017

    gwyd , Jun 23, 2017 :
    I think what makes it worse as far as I'm concerned, is that rather than accepting that some orders won't be delivered before the estimated delivery due to the high volume of orders, and apologising for that, they've tried to continue telling us that it still won't be delayed and we'll all get them today, even though a lot of our phones are still in Poland.

    Just kind of taints the whole thing that they can't admit that something went wrong and they're still trying to lie to us
     

    Lampard9 likes this.
  16. Protm
    Gingerbread Jun 23, 2017

    Protm , Jun 23, 2017 :
    LOL stfu and stop quoting old posts. 2 days ago, was true
     

  17. Joe_Lomax22
    Donut Jun 23, 2017

    Joe_Lomax22 , Jun 23, 2017 :
    My order time was 4:41pm (I've only seen 2 people on here who were earlier) and finally DHL have processed it in Poland this morning, will be delivered on Monday now!

    Its a p**s take really that those who ordered several hours after me received their phones yesterday or are receiving them today!
     

    burton and Lampard9 like this.
  18. MethodUK
    Gingerbread Jun 23, 2017


  19. michealis
    Cupcake Jun 23, 2017

    michealis , Jun 23, 2017 :
    I ordered at 4:42 and got the same notification this morning, can't say I am impressed at all..
     

  20. Joe_Lomax22
    Donut Jun 23, 2017

    Joe_Lomax22 , Jun 23, 2017 :
    Yep exactly, poor showing from their customer service! They'll probably try to push the blame onto DHL for not shipping them quickly enough.