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Unable to backup SMS messages

  1. andrew_yousry Donut Aug 16, 2019 at 9:00 AM

    andrew_yousry, Aug 16, 2019 at 9:00 AM :
    1565942480990.jpg

    Dear community members,
    I have been using OnePlus 6T, I noticed that after restoring factory settings or resetting phone through recovery, restoring my data from Google account showed that there are no backed up messages.
    I checked backup settings, I tried the "backup now" button, but always I can't backup my messages.
    I guess it's a problem with the messages application of the oxygen os.
    is there any fix for that??
    Thanks
     

    #1
  2. Horsault Marshmallow Moderator Aug 16, 2019 at 9:07 AM


    #2
    Telyx and ironass like this.
  3. camohan Marshmallow Moderator Aug 16, 2019 at 9:08 AM

    camohan, Aug 16, 2019 at 9:08 AM :
    You can try OnePlus switch.
     

    #3
    ironass likes this.
  4. andrew_yousry Donut Aug 16, 2019 at 9:12 AM

    andrew_yousry, Aug 16, 2019 at 9:12 AM :
    Thanks for the suggestions, but I need a backup copy of my messages to be stored in the cloud (Google server), in case I lost the phone.
    it would be much better if you can restore everything by just entering your Google account password.
     

    Attached Files:


    #4
  5. Telyx Froyo Aug 16, 2019 at 1:44 PM

    Telyx, Aug 16, 2019 at 1:44 PM :
    SMS Backup and Restore can do that. I back mine up to Google Drive.
     

    #5
  6. andrew_yousry Donut Aug 16, 2019 at 1:48 PM

    andrew_yousry, Aug 16, 2019 at 1:48 PM :


    Telyx

    SMS Backup and Restore can do that. I back mine up to Google Drive.​


    why it's not working for me, even when I press backup now.
    it still show waiting to back up??
    I included a screenshot

    or do you mean to use a third party application to backup SMS
    I don't know if it is safe to do so
     

    #6
  7. Telyx Froyo Aug 16, 2019 at 4:04 PM

    Telyx, Aug 16, 2019 at 4:04 PM :
    SMS Backup & Restore is a third-party app. It's safe.
     

    #7