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Unable to connect to jio sim through jiofi

  1. R1570109882330
    Cupcake Feb 23, 2020

    R1570109882330 , Feb 23, 2020 :
    Hi Team,

    I am unable to connect to Jio sim through Jiofi router.

    1582459838794.jpg

    In the screenshot, you can see " Connect to valid jiofi connection" not being highlighted.

    Starting, I am able to connect and make call through jiofi. Currently, I am getting issue.

    please let me know, how to resolve the issue.

    Regards,
    Sudheer
     

    #1
    bullu likes this.
  2. Cervantes
    Lollipop Moderator Feb 23, 2020

    Cervantes , Feb 23, 2020 :
    Hi
    Have You asked jio ?
    I see above that says: You don't have jio sim
    what happens when you give it to continue in the first option
     

    #2
  3. R1570109882330
    Cupcake Feb 23, 2020

    R1570109882330 , Feb 23, 2020 :


    Cervantes

    Hi
    Have You asked jio ?
    I see above that says: You don't have jio sim
    what happens when you give it to continue in the first option​


    Hi,

    I have contacted jio customer care too but they are telling check with one plus customer care.

    I have placed jio sim in jiofi router and also I have connected wifi through jiofi router currently.

    One more thing ,starting I was able to connect and make calls . Currently, I am getting issue.
     

    #3
  4. pablofg1978
    Spanish POC Assistant Head Moderator Feb 23, 2020

    pablofg1978 , Feb 23, 2020 :
    Hello there, this is a community forum, not customer care, if you need to contact them, please use this page Https://oneplus.in/support
     

    #4
  5. bullu
    Gingerbread Mar 17, 2020

    bullu , via OnePlus 7T Glacier Blue , Mar 17, 2020 :
    it's not OnePlus devices fault its jiocall application bug ..this application not working after Android 10 update on any device
    go and write a feedback to jio call app in play store
     

    #5