Display Unable to disable Ambient Display on my OnePlus 9 Pro

    Cupcake Oct 19, 2021

    SURESHDSOUZA , Oct 19, 2021 :
    Dear Sir,
    I have just purchased a OnePlus 9 Pro mobile phone. After using it for one day, I have discovered that the Ambient display cannot be disabled. Even after switching the feature off after entering into the relevant settings, after switching on the Home screen by double tapping the screen when the screen is in sleep mode, the Ambient display (the time & relevant notifications) still appear.
    Then I have to swipe the screen up with my finger to bring the Home screen on display.
    Please kindly help me in disabling the Ambient display permanently.
    Awaiting your positive reply as soon as possible, I remain,
    Yours truly,
    Suresh D'Souza

  2. B_Wrath
    Junior Moderator Junior Moderator Oct 19, 2021

    B_Wrath , Oct 19, 2021 :
    Ambient display is different from lock screen display.
    What you are seeing is lock screen, from which you have to swipe up to n go to home screen. You cannot disable that.

  3. Lavin A.
    OnePlus Accessory Tester Oct 19, 2021

    Lavin A. , via OnePlus 8 Pro , Oct 19, 2021 :
    Are you sure it's a double tap that shows it? Try turning off "tap to show" and "pick up your phone to show", or toggling the entire section once again

  4. Cowslappa
    Froyo Oct 20, 2021

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