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Other Unable to edit SMSC Jan 28, 2022

  1. mathewparet
    Froyo Jan 28, 2022

    mathewparet , Jan 28, 2022 :
    I have oneplus 9 pro with Oxygen os 12.

    My second sim cannot send SMS since the SMSC seems to be wrong. How do I update it? The default google messaging app has the SMSC option in the setting, but it is disabled.

    Also *#*#4636#*#* isn't working.
     
    #1

  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    Did you contact your network provider?
    Did you reset the network settings?
     
    #2

  3. mathewparet
    Froyo Jan 28, 2022

    mathewparet , Jan 28, 2022 :
    I did, and it seems the SMSC number needs to be modified. Also it could be because I may need to enable "Home IMSI" in Sim Toolkit (this is a roaming number). But I can't find Sim Toolkit either on my phone.

    What do you refer to resetting network settings? I did try disabling and enabling the second sim, manually selecting the network, etc. I am able to use my roaming sim now to make and receive calls and receive SMS. The only problem now is sending sms
     
    #3

  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    if you can't send sms, please check this:
    https://support.google.com/messages/answer/9077245?hl=en&co=GENIE.Platform=Android
    orhttps://mobileinternist.com/cant-send-sms-messages-android
     
    #4

  5. mathewparet
    Froyo Jan 28, 2022

    mathewparet , via OnePlus 9 Pro , Jan 28, 2022 :
    Before posting here I had already seen the Google support page and the steps. I've tried the other link too which suggests changing smsc, but the option is grayed out in Google messages. I tried a couple of other messaging apps and none had the option.
     
    #5

  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    and what did your carrier say?
     
    #6

  7. mathewparet
    Froyo Jan 28, 2022

    #7

  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    did you already contact the support of OnePlus?
     
    #8

  9. mathewparet
    Froyo Jan 28, 2022

    #9

  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    no. This is just a user forum.
    where are you from?
     
    #10

  11. mathewparet
    Froyo Jan 28, 2022

    mathewparet , Jan 28, 2022 :
    I'm in Australia. And oneplus doesn't have official support here.
     
    #11

  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    So you didn’t perform a network reset or factory reset, did you?
     
    #12

  13. mathewparet
    Froyo Jan 28, 2022

    mathewparet , via OnePlus 9 Pro , Jan 28, 2022 :
    Got it to work. My second Sim provider, Jio, works differently and their settings are odd. Worked as soon as I disconnected from wifi. I can live with that.
     
    #13
    Dresa91 likes this.

  14. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Jan 28, 2022

    Dresa91 , Jan 28, 2022 :
    good to hear:)
     
    #14

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Last replied by Dresa91

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