0

Unable to get any ring volume

  1. haydeencharles Cupcake Jun 15, 2019

    haydeencharles, Jun 15, 2019 :
    I have been unable to get my phone to ring for sometime now. After installing one of the updates my ring volume was turned off permanently.
    I raised this issue before and a factory reset was suggested. I have finally done the factory reset and I have the same issue.
    can anyone help?
     

    #1
  2. stark2991_PL KitKat Jun 16, 2019

    stark2991_PL, Jun 16, 2019 :
    Do you use Ring mode of the Alert Slider?
     

    #2
    Nick 59 likes this.
  3. haydeencharles Cupcake Jun 16, 2019

    haydeencharles, Jun 16, 2019 :
    yes I do!
    1560711598234.jpg
    that's what I get all the time.
     

    #3
  4. stark2991_PL KitKat Jun 16, 2019


    #4
  5. haydeencharles Cupcake Jun 16, 2019

    haydeencharles, Jun 16, 2019 :
    No, it's no longer activated.
    if it were it would be blue like the others.
     

    #5
  6. stark2991_PL KitKat Jun 17, 2019

    stark2991_PL, Jun 17, 2019 :
    Does your Alert Slider work properly? Does it switch between all modes?
    You have a crossed out bell icon on the right side of the status bar - is it there all the time?
    You also have a power saving mode enabled - does it also happen when it is disabled?
     

    #6