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Unable to make/receive phone calls and texts

  1. lievenp
    Froyo May 11, 2016

    lievenp , May 11, 2016 :
    Good evening,

    Ever since the update to COS 12.1 my OnePlus One has "not been able" to make or receive phone calls or texts. I searched on the OnePlus forums and forums like XDA and saw that more people reported this bug, and read that it would be fixed in the next update.
    It wasn't. I decided to wait until the release of COS 13 before contacting support, but sadly this issue still has not been resolved.

    I have searched around all trustworthy forums and sources and tried many "solutions", but nothing helped. When I contacted support they told me I should return the phone, but because I am quite reliant on my phone, I don't want to do this unless it is really the only option.

    The strange thing about all this is that when I disable my mobile data connection, bluetooth and Wi-Fi, turn on airplane mode, turn it off again and wait 'till the network connection is re-established, I am able to make to make one or two phonecalls or send a text, only if I try this within a minute of re-establishing connection.

    Has anyone else experienced anything like this or would anyone know a solution?

    I hope to hear from you.

    Cheers,

    LievenP
     

    #1
  2. SD93
    Cupcake Jun 2, 2016


    #2
  3. lievenp
    Froyo Jun 2, 2016

    lievenp , Jun 2, 2016 :
    Good evening,
    I eventually decided to send my phone back to OnePlus. It is currently under repairs. I'll try to keep you updated. It is probably a hardware issue so I don't know whether CM rom will fix anything.
     

    #3
  4. championspike
    Ice Cream Sandwich Jun 3, 2016


    #4
  5. lostLambda
    Lollipop Jun 3, 2016


    #5
    lievenp likes this.
  6. lievenp
    Froyo Jun 3, 2016

    lievenp , Jun 3, 2016 :
    Tried another ROM, didn't work.
     

    #6