Unable to register IMEI in oneplus care app

  1. thedarkpresence_
    Gingerbread Jun 16, 2020

    thedarkpresence_ , Jun 16, 2020 :
    I registered to oneplus red cable club and received the 6 months extended warranty. Upon opening the care app I noticed that there were two entries for the same phone. One of the entry showed the warranty status and IMEI, and other entry "This device" doesn't let me register IMEI and says the device to be out of warranty.

    I deleted the duplicate entry, but I still cannot register the IMEI with the "this device" entry. And it no longer shows the extended warranty plan in my device.

    Please help.