0
Unable to select Factory Reset options via OnePlus 7T

  1. UdayKiran Ramisetty , via OnePlus 7T , Aug 11, 2020 :
    Hi All,
    I am trying to reset my device without deleting internal storage. For that we have an option under Factory Reset.
    To un select the "erase internal storage" in options. Which is disabled for me. Please let me know to enable it.
    Attached the screenshot for your reference

    1597113569829.jpg
     

    #1
  2. Swatiranjan
    Jelly Bean Aug 11, 2020

    Swatiranjan , Aug 11, 2020 :
    Hi, mine can be toggled,
    Did you chose setting > system> reset options> Erase all data ?
    Screenshot_20200811-082754.jpg
     

    #2
    UdayKiran Ramisetty likes this.

  3. #3
  4. Swatiranjan
    Jelly Bean Aug 11, 2020

    Swatiranjan , Aug 11, 2020 :
    BTW why do you want to do a factory reset, it's always advisable to take a physical back up before factory reset, sometimes if due to any reason, the factory reset is stuck up in between, you'll loose all your data.
    So, better to keep all your back up and store in your computer/laptop.
    Then go for a factory reset,
    About the toggle button not workingmay be there is some software error, you can try clearing Cache, try again for factory resetting which you were trying before.
    If there is still difficulty, atleast you have your complete back up.
    You can do a reset with delete all data which you can re install.
     

    #4
  5. UdayKiran Ramisetty , via OnePlus 7T , Aug 11, 2020 :
    After resent system update my phone is lagging... Home, back recents functions are taking time even after performing the gesture..
    Onemore thing is if i wanted to clear cache, i have to go to recovery mode, which is having a know issue that it asks for password to enter into recovery mode even if we have not set any password or pin or pattern... So i cannot clear cache...
     

    #5