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Unable to send text message in my OnePlus 9R via OnePlus 9R

  1. Prasanthpva
    Cupcake Sep 12, 2021

    Prasanthpva , via OnePlus 9R , Sep 12, 2021 :
    Hey Hi

    I'm Prasanth purchased oneplus 9R 28 Days back, unable to send text messages using airtel SIM.

    Verified message center updation for airtel SMSC but SMSC number not registered could you please help me with diagnosis.
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    #1
  2. Aaron2017
    Lollipop Sep 12, 2021

    Aaron2017 , Sep 12, 2021 :
    Found this on XDA, it's an older thread but the steps might still work.
    https://forum.xda-developers.com/t/how-to-fix-error-code-96-text-messaging-sms-issue.3206635/
    Found this on Google as well, first workaround is the same as the link above, but there's another one mentioned as well
    https://appslova.com/fix-error-96-on-android/
     

    #2
    Caomhin and rHITkM. like this.
  3. Prasanthpva
    Cupcake Sep 13, 2021


    #3
  4. Prasanthpva
    Cupcake Sep 13, 2021

    Prasanthpva , via OnePlus 9R , Sep 13, 2021 :
    Thanks, I ve given try in clearing the messages app cache and update smsc but no luck. Any OnePlus engineer CAN HELP ME PLEASE.
     

    #4
  5. the_o2
    OnePlus 9 Series Expert Community Expert Sep 13, 2021


    #5
    Caomhin likes this.
  6. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 Sep 13, 2021


    #6
    Caomhin likes this.
  7. Prasanthpva
    Cupcake Sep 16, 2021


    #7
  8. Pinku Reddy
    Gingerbread Sep 17, 2021


    #8
  9. Prasanthpva
    Cupcake Sep 17, 2021


    #9
  10. Praty_28
    KitKat Sep 17, 2021

    Praty_28 , Sep 17, 2021 :
    Does your airtel plan allow to send sms? Sometimes when you recharge for a lower amount plan you do not get sms allowance. Happened to me on Vodafone and took me a long time to figure out.

    To be sure it is a plan issue, you can try putting the sim into other device and try sending a message via that phone.
     

    #10
    KluGe, nerdkabir and BeingIncog like this.
  11. Prasanthpva
    Cupcake Sep 17, 2021

    Prasanthpva , via OnePlus 9R , Sep 17, 2021 :
    I ve given all try. Either the issue will be with sim card or with messages app(software bug)
     

    #11
  12. Praty_28
    KitKat Sep 17, 2021

    Praty_28 , Sep 17, 2021 :
    Do you have spare phone to put sim in and sending sms? You'll know if it is sim problem that way.
     

    #12
    nerdkabir likes this.
  13. nerdkabir
    Jelly Bean Sep 17, 2021

    nerdkabir , via OnePlus 7 Pro , Sep 17, 2021 :
    I think your first part is the bang on point. I too faced this issue and realised that my plan didn't have free sms (100 per day) included.
     

    #13
    Praty_28 likes this.
  14. Prasanthpva
    Cupcake Sep 19, 2021

    Prasanthpva , via OnePlus 9R , Sep 19, 2021 :
    😂 - Thanks buddy. My sim was damaged no it s replaced with new sim thanks working fine
     

    #14
  15. Prasanthpva
    Cupcake Sep 19, 2021


    #15
  16. nerdkabir
    Jelly Bean Sep 19, 2021


    #16
    Prasanthpva likes this.
  17. Thiruvasagan
    Donut Sep 20, 2021

    Thiruvasagan , via OnePlus 9R , Sep 20, 2021 :
    Im too facing the same error. It is due to sim damage? But I can send messages if I Insert this sim in anyother mobile. What should I Do?
     

    #17
  18. Prasanthpva
    Cupcake Sep 20, 2021

    Prasanthpva , via OnePlus 9R , Sep 20, 2021 :
    1632120967975.jpg
    said:

    Follow below steps to wipe cache. After wipe cache if you are not able to send SMS take call to change your sim.
     

    Attached Files:


    #18
  19. Thiruvasagan
    Donut Sep 20, 2021


    #19
  20. Thiruvasagan
    Donut Sep 20, 2021


    #20