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Unable to use Fingerprint for homebanking via OnePlus 7 Pro

  1. C1565427431440
    Cupcake Jan 25, 2021

    C1565427431440 , via OnePlus 7 Pro , Jan 25, 2021 :
    I am trying to login into my bank app using fingerprint but no way, it's not allowed. I have checked the app settings and is all on. Also the phone settings seem all ON but it's not allowed. I have tried different banks to see if the problem was the bank app but the same result.
    Has anyone experienced the same with OnePlus 7pro?

    Thanks
    Nertil
     

    #1
  2. OnePlusSanjoySaha
    Honeycomb Jan 25, 2021

    OnePlusSanjoySaha , Jan 25, 2021 :
    But I am using fingerprint unlock for my banking app in my 7pro and it is working just fine....are you using 11 beta ?
     

    #2
    C1565427431440 and the_o2 like this.
  3. J4t1np4r3kh
    OnePlus Accessory Tester Jan 25, 2021


    #3
    C1565427431440 likes this.
  4. jamc7826
    Donut Jan 26, 2021

    jamc7826 , Jan 26, 2021 :
    Also I using oneplus pro with my bank perfectly,no issues,I'm still using android 10, never had a single issue only when finger print was deleted from handset.
     

    #4
    C1565427431440 likes this.
  5. C1565427431440
    Cupcake Jan 26, 2021


    #5
  6. the_o2
    User of the Year 2018; Community Scholar 2020 Jan 26, 2021

    the_o2 , Jan 26, 2021 :
    Is the fingerprint is working for unlocking the phone?

    Can you post the screenshot of the error which is showing in the apps
     

    #6
  7. C1565427431440
    Cupcake Jan 26, 2021


    #7