0
Unable to View Call Duration In Call Log via OnePlus 9R

  1. Ramakanthremo
    Cupcake Dec 1, 2021

    Ramakanthremo , via OnePlus 9R , Dec 1, 2021 :
    I have been using One plus 9R and I'm unable to view the call duration of individual calls in call log.

    I see this issue was the there in One Plus for quite sometime and not fixed. Disappointed...

     

    #1
  2. McJader
    The Lab Reviewer - OnePlus 9RT 5G Writers' Club Dec 1, 2021

    Best Answer
    McJader , Dec 1, 2021 :
    Ok, you're doing the last step wrong.
    Click on the middle of the contact, not the contact photo.
    Then select call details and press on it
    upload_2021-12-1_19-20-28.jpeg
     

    #7
    Caomhin likes this.
  3. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021

    Aaron2017 , Dec 1, 2021 :
    If you open up Google phone app>click on the contact you called or who called you>history, you should see the duration for the calls with the contact you selected
     

    #2
    Caomhin and pkg3107 like this.
  4. Ramakanthremo
    Cupcake Dec 1, 2021

    Ramakanthremo , via OnePlus 9R , Dec 1, 2021 :
    1638365063602.jpg
    Even after going to call history and opening individual contact, I could only see this
     

    #3
  5. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021

    Aaron2017 , Dec 1, 2021 :
    And what if you open Google phone app>recent>click on the contact>history, that's where i can view the duration of all calls with that contact.
     

    #4
    Caomhin likes this.
  6. McJader
    The Lab Reviewer - OnePlus 9RT 5G Writers' Club Dec 1, 2021

    McJader , Dec 1, 2021 :
    could you share screenshots of what exactly you did?
     

    #5
    Caomhin likes this.
  7. Ramakanthremo
    Cupcake Dec 1, 2021

    Ramakanthremo , via OnePlus 9R , Dec 1, 2021 :
    1. Opened Google Phone App
    2. Selected 'Recents'
    3. Clicked on the 3 dots at top right corner and selected Call History option
    4. Clicked on particular call log and only contact info opened. No call duration or any other details except regular Contact info


    1638366377915.jpg

    1638366377951.jpg

    1638366377974.jpg
     

    Attached Files:


    #6
  8. Ramakanthremo
    Cupcake Dec 1, 2021

    Ramakanthremo , via OnePlus 9R , Dec 1, 2021 :
    Tried clicking on the middle of the contact in Recents and also in call history as well. Got the below
    1638368424998.jpg
     

    #8
    pkg3107 likes this.
  9. McJader
    The Lab Reviewer - OnePlus 9RT 5G Writers' Club Dec 1, 2021

    McJader , Dec 1, 2021 :
    You're doing it wrong.
    You need just a soft press in the middle, not a hard press.
     

    #9
    Caomhin likes this.
  10. Ramakanthremo
    Cupcake Dec 1, 2021

    Ramakanthremo , via OnePlus 9R , Dec 1, 2021 :
    Soft press worked... Great help... Appreciate it...
     

    #10
    McJader likes this.