Unable use face unlock via OnePlus 9

  1. U1516803329462
    Cupcake Dec 6, 2021

  2. Caomhin
    9 Series Expert, Participator of the Year Community Expert Dec 6, 2021

    Caomhin , via OnePlus 9 Pro , Dec 6, 2021 :
    Remove any screen protector on place so that nothing is covering the camera. If this works, then the screen protector is your problem.

    Once removed or If you don't have a screen protector. Clear all Screen Locks completely, Pin, Fingerprint, Pattern and Facelocks etc

    Also do a search in Settings for biometrics (Lower case) and if its available then Clear the Biometrics Service App info Cache and App info Storage as well.

    Restart the phone and set up the Facelock once more.

    If still an issue. Also Clear the Camera App info Cache and App info Storage.

    Also Clear the OnePlus Camera Service App info Cache and App info Storage as well.

    Restart the phone. Check if this can help.

  3. G_plusone
    Nougat Dec 6, 2021

    the_o2 and rHITkM. like this.
  4. rHITkM.
    Jelly Bean Dec 6, 2021

    rHITkM. , Dec 6, 2021 :
    I checked what you said and Without having pin or password set one can't move to this page.

    Caomhin, Xcommunicad0 and G_plusone like this.
  5. G_plusone
    Nougat Dec 7, 2021

    G_plusone , Dec 7, 2021 :
    Alright I just wanted to eliminate that possibility

    rHITkM. likes this.
  6. Xcommunicad0
    Lollipop Dec 7, 2021

    Caomhin and rHITkM. like this.