Uncontrollable Clearance Delay - Post Updates here

  1. G_chris_wright_GbvF
    Donut Dec 24, 2016

  2. zzhang13
    Cupcake Dec 24, 2016

    zzhang13 , Dec 24, 2016 :
    Mine is exactly like yours Vidnomenon, hopefully it'll get cleared and arrive by monday or some time next week.....

  3. Vidnomenon
    Gingerbread Dec 24, 2016

    Vidnomenon , Dec 24, 2016 :
    Apparently, DHL is closed on Monday and it takes around two days to arrive the US once it leaves China. I think Thursday is my best bet now, which is the day OP said it'll get here. Good luck and Merry Christmas to all of us!

  4. zzhang13
    Cupcake Dec 25, 2016

    zzhang13 , Dec 25, 2016 :
    My original ETA was Dec 28th, so it's not that bad for me. Anyhow, Merry Christmas to everyone reading this!

  5. Vjaya002
    Cupcake Dec 25, 2016

    Vjaya002 , Dec 25, 2016 :
    Mine got updated 2nd time with clearance delay. Probably it will take another 2-3 days for clearance due to holidays and 3 more days to get to us. So probably its EOD Thu or Fri 12/29

  6. Ian.hoerner
    Donut Dec 25, 2016

    Ian.hoerner , Dec 25, 2016 :
    It's a DHL Christmas gift for all!!! Another "uncontrolled" clearance delay. Merry Christmas all those who wait with me! Here's hoping it's worth it

    Elimejia20 likes this.
  7. ztd1994
    Cupcake Dec 25, 2016

    ztd1994 , Dec 25, 2016 :
    Got the same thing here, 3rd one so far lol

  8. Vjaya002
    Cupcake Dec 25, 2016

  9. Deactivated User
    Dec 25, 2016

  10. ztd1994
    Cupcake Dec 26, 2016

  11. FineZH
    Cupcake Dec 26, 2016

    FineZH , Dec 26, 2016 :
    same here, my 4th day now, ordered on the Dec. 2nd, now it's 26th.

    Attached Files:

  12. regime559
    Cupcake Dec 26, 2016

  13. beebakez
    Cupcake Dec 26, 2016

    beebakez , Dec 26, 2016 :
    Was suppose to be delivered on DEC 23 was hoping for a Christmas Miracle but it is still stuck in China. Screen Shot 2016-12-26 at 12.20.13 PM.png

  14. Ian.hoerner
    Donut Dec 26, 2016

    Ian.hoerner , Dec 26, 2016 :
    This is getting ridiculous. OnePlus if you are watching you better be able to do something about this. I'm tempted to cancel and get another phone that I know will actually be delivered on time. Really need it now.

  15. Deactivated User
    Dec 26, 2016

  16. regime559
    Cupcake Dec 26, 2016

    regime559 , Dec 26, 2016 :
    I wonder what's the other clearance it has to go thru. I contacted one plus and they said this is normal that everything was fine. But damn 4 days.

    ReddMoney likes this.
  17. ReddMoney
    Cupcake Dec 26, 2016

  18. Vjaya002
    Cupcake Dec 26, 2016

    Vjaya002 , Dec 26, 2016 :
    It was supposed to come before Christmas, but now it looks like it won't even make it to New Years eve... Damn uncontrollable clearance... looks like nobody has any control on OP3T...

    upload_2016-12-26_17-12-25.png pp

  19. ReddMoney
    Cupcake Dec 27, 2016

    Attached Files:

  20. regime559
    Cupcake Dec 27, 2016

    regime559 , Dec 27, 2016 :
    I contacted customer service this is what they emailed me.

    "I understand that you want to receive your phone as soon as possible. To be honest, there is no problem about your phone. It just happen that your order was ship during holidays that is why are experiencing a little delay of the order. But don't worry we are currently working for this matter so that this issue will be sorted. We humbly ask for your patience and understanding".