Uncontrollable Clearance Delay - Post Updates here

  1. ClashCorp
    Cupcake Oct 28, 2016

    ClashCorp , Oct 28, 2016 :
    Nooooooooo!!! Oh well. I've waited for two weeks at this point, a few more days won't kill me.

    samwise70 likes this.
  2. hgoor
    Gingerbread Oct 28, 2016

    hgoor , Oct 28, 2016 :
    You guys are lucky. Ordered mine on the 16th at the same time as my girlfriend: hers will be delivered next week, mine hasn't even shipped yet. She's in Florida, I'm in Europe. Oneplus logistics are just weird....

  3. jlalbert
    Cupcake Oct 29, 2016

    jlalbert , Oct 29, 2016 :
    CVG is the airport where DHL (Polar Air Cargo) has his US major hub. Just a few more days and we'll have our OP3, finally!

  4. Spelt
    Ice Cream Sandwich Oct 29, 2016

    Spelt , Oct 29, 2016 :
    I went through this if it arrived on afternoon friday it will sit till the next Tuesday unprocessed at the airport. DHL doesn't work on weekends. You will be lucky if it gets processed on the next Monday.

  5. ClashCorp
    Cupcake Oct 29, 2016

    ClashCorp , Oct 29, 2016 :
    Mine says it's been processed and departed CINCINNATI.

  6. Deactivated User
    Oct 29, 2016

  7. Deactivated User
    Oct 29, 2016

  8. Robfozz
    Gingerbread Oct 29, 2016

    Robfozz , Oct 29, 2016 :
    Im not sure, but I keep getting tracking updates. If its still moving around Im inclined to say yes?

  9. Marcelief
    Froyo Oct 29, 2016

    Marcelief , Oct 29, 2016 :
    Mine shows departed Cincy at around 11AM this morning 10/29.
    My guess its en route to Boston right now.
    Am i the only one who DHL says "unavailable" for delivery date?
    I am pretty sure it will be delivered on Monday but i am curious why there is no delivery date when tracking.

  10. Deactivated User
    Oct 29, 2016

  11. denisebriannc
    Donut Oct 31, 2016

    denisebriannc , Oct 31, 2016 :
    It's been in Cincinnati all weekend and finally shipped out. Hoping I'll get it by tomorrow. if not, I'll have to wait till Tuesday. :(

  12. Marcelief
    Froyo Oct 31, 2016

    Marcelief , Oct 31, 2016 :
    Thats weird yours didnt get departed from cincy yesterday.
    Mine did at 11 AM although there is no updates since.
    I hope it already made it to Boston but they just didnt update it.

  13. gamalnazer
    Donut Oct 31, 2016

    gamalnazer , Oct 31, 2016 :
    Mine is already in Miami near to destination address, it's like they are moving the packages closer to our homes to be delivered tomorrow by the end of the day. But is curious that there's no delivery estimated time yet.

  14. Marcelief
    Froyo Oct 31, 2016

    Marcelief , Oct 31, 2016 :
    Same here. No estimate either, but it should be delivered tomorrow. Most likely.

  15. gamalnazer
    Donut Oct 31, 2016

  16. xisid
    Cupcake Oct 31, 2016

    xisid , Oct 31, 2016 :
    hey everyone, has anyone had to go through 2 uncontrollable clearance delays? dhl shows that the package was in Cincinnati on the 29th and the package has now magically appeared in china with another clearance. I'm really at a loss for words on what is happening. does anyone have advice on how i should proceed?


  17. dachengcode
    Eclair Oct 31, 2016

    dachengcode , Oct 31, 2016 :
    you should call DHL asap and find out what happened!

  18. xisid
    Cupcake Oct 31, 2016

    xisid , Oct 31, 2016 :
    I did, the only response that i got was that they would investigate what was happening and call me on the 2nd to let me know :(

  19. dachengcode
    Eclair Oct 31, 2016

    dachengcode , Oct 31, 2016 :
    ugh, that's too bad. logically it makes absolutely no sense why they would backtrack your package to China, which would have had to happen Sat night?!? here's hoping it's just a computer glitch or something. make sure you save all your screenshots in case they erase the tracking history, and if you need to dispute it. what was the original delivery estimate from your OnePlus order?

  20. xisid
    Cupcake Oct 31, 2016

    xisid , Oct 31, 2016 :
    I'm leaning in more on your theory that it is a computer glitch. just checked dhl again, and miraculously it has passed clearance processing in Cincinnati. I hope i get it this week, was suppose to receive it last Friday