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Undelivered accessories order by Mobitech via OnePlus 7

  1. abishaip
    Cupcake Jul 10, 2020

    abishaip , via OnePlus 7 , Jul 10, 2020 :
    I had placed an order for items of accessories vide order # M112007033545434726 for the following items:
    1. OnePlus Type-C OTG Cable

    2. OnePlus Type-C to 3.5mm adapter

    Out of the above 2 items ordered, I have received only one item i.e. item no 1 i.e OnePlus Type-C OTG Cable on 06/07/2020 vide Blue Dart AWB# 69577584322.

    I have still NOT RECEIVED the second item i.e. OnePlus Type-C to 3.5mm adapter as ordered above. Mobitech shows the status as "order is processing" and "shipment is processing" since the order date 3rd July. On writing to OnePlus support on 8th July, I was informed vide their response ID: 200708-003913 that they would revert within 48 hours. I have still not received any revert, resolution or delivery of my order.

    Is OnePlus/Mobitech taking me for a ride as the order has been paid for? Basic courtesy requires that OnePlus/Mobitech at least acknowledge the delay/non-delivery and provide a resolution or a refund.

    A dis-satisfied, disgruntled OnePlus owner,

    A. Patel
     

    #1
  2. virgoguy07
    Cupcake Jul 23, 2020

    virgoguy07 , via OnePlus 7T , Jul 23, 2020 :
    Same here i also order 1 bumper case & 1 tempered glass through online payment on 15- july-2020 but today i checked it's still saying order is processing.
    Idk what should i do i tried customer care call , live chat , whatsapp chat even mailed them but didn't got any revert from them.... [e]1f613[/e]
     

    #2
    abishaip likes this.
  3. abishaip
    Cupcake Aug 4, 2020

    abishaip , via OnePlus 7 , Aug 4, 2020 :
    I think because of the virus it became a little delayed, im getting my delivery after a month of waiting
     

    #3
    virgoguy07 likes this.
  4. abishaip
    Cupcake Aug 4, 2020

    abishaip , via OnePlus 7 , Aug 4, 2020 :
    Usually blue dart will send you sms on when the order will come
     

    #4
    virgoguy07 likes this.