[Submitted] Unexpected default SIM card change when replying to a SMS/MMS text message

  1. G1594298373399
    Cupcake Jul 9, 2020

    G1594298373399 , Jul 9, 2020 :

    Since the last update, when replying to a SMS/MMS text message, the SIM card used to send it is changed.
    Really annoyed by this because I use my OnePlus phone for personal and professional matters.

  2. Simran K
    OnePlus Bug Hunter Staff Member Jul 10, 2020

    Simran K , Jul 10, 2020 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We've dropped you personal message and hope you would get back to us at the earliest.


  3. G1594298373399
    Cupcake Jul 10, 2020

    G1594298373399 , Jul 10, 2020 :
    Hi Simran,

    I've been invited by one of your coworker to post my reply in this thread. Please find below my answers:

    1. This issue occurs everywhere.
    2. With both (Orange and Bouygues Télécom). Meaning that when I want to reply to a professional contact (SIM card #1) the SMS/MMS app switch to SIM card #2 before I start to type my text without any action from me. And vice versa for a personal contact (SIM card #2 --> SIM card #1)
    3. I have only 2 SIM cards
    4. I'm located in France.

    https://drive.google.com/file/d/1Kpv1GcOuZucJON-iBF3h8gntxtwi6ULc/view?usp=sharing Approximately 8:33 (CET) when I send a message.

  4. Simran K
    OnePlus Bug Hunter Staff Member Jul 15, 2020

    Simran K , Jul 15, 2020 :
    We've made a note of it and our developer team is currently working on this. We'll keep you posted regarding any further updates.

    Meanwhile, we appreciate your patience and efforts so far.


    G1594298373399 likes this.
  5. C1596705830857
    Cupcake Aug 10, 2020

    G1594298373399 likes this.
  6. G1594298373399
    Cupcake Aug 31, 2020

    G1594298373399 , Aug 31, 2020 :
    Hi Simran,

    Where does OnePlus stand on this issue?
    This is really annoying.

    C1596705830857 likes this.
  7. C1596705830857
    Cupcake Sep 5, 2020

    G1594298373399 likes this.
  8. G1594298373399
    Cupcake Sep 7, 2020

    G1594298373399 , Sep 7, 2020 :

    As requested by Hendry Franck, I've posted and sent logs file separately.
    Please investigate.

  9. G1594298373399
    Cupcake Oct 10, 2020

  10. cuixiongyi
    Cupcake Oct 26, 2020

    cuixiongyi , Oct 26, 2020 :
    I have a similar issue with the default sim card for calling.
    I set it to #1 but it keeps switching to #2.
    It's really annoying.
    I'm located in US.