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OxygenOS

Unexpected restarts and app crashes on my oneplus 6t.

  1. chanakyamunna Cupcake Jul 21, 2019

    chanakyamunna, Jul 21, 2019 :
    After updating with July update, I've been noticing a lot of unexpected restarts, several in a day. They happen while I'm using and even while not using the phone. There are also a lot of app crashes where the app just doesn't open and keeps crashing despite trying force stop. Tried clean reboot and clearing cache. Also tried flashing the same update from system updates and local upgrade but that says the installation failed. Need help
     

    #1
  2. Cervantes Lollipop Moderator Jul 21, 2019

    Best Answer
    Cervantes, Jul 21, 2019 :
    Hi
    What phone model do you have and what version of oxygen do you have
     

    #2
  3. chanakyamunna Cupcake Jul 22, 2019


    #3
  4. B_Wrath Marshmallow Jul 22, 2019

    B_Wrath, Jul 22, 2019 :
    You have 6T,but why did you create the thread in 3T general support?
    And 9.0.15 comes with June security patch. The only build to get July security patch is the open beta.
    Post a screenshot of your about phone screen.
     

    #4
  5. chanakyamunna Cupcake Jul 22, 2019

    chanakyamunna, Jul 22, 2019 :
    B_wrath, I'm using this forum thing for the first time so wasn't sure how things work. While entering the title, there was a drop down, wasn't sure if to select it not. Sorry for posting in inappropriate thread.
     

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    #5
  6. Cervantes Lollipop Moderator Jul 22, 2019

    Cervantes, Jul 22, 2019 :
    Hi
    I suggest a factory reset
    You keep important files (photos, videos. etc)
    whatsapp has backup
    Factory reset
    install app
     

    #6