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[UNIFIED] oneplus 7 battery and heating feedback thread

  1. T1560840681374 Donut Jul 17, 2019

    T1560840681374, Jul 17, 2019 :
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    results after turning GPS off, I have even used flashlight for few minutes due to power outage. Anyways, pretty pleased with the result. Got Screen on time of more than 8 hours.....
    But still stand by time is where battery drain is the most, I think it might be because of my dual sim combination (maybe) that is Jio and Idea.
    I will be moving to Canada in about 15 days and will post results with single sim.
     

  2. Jaideep27 Cupcake Jul 17, 2019

    Jaideep27, Jul 17, 2019 :
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    I am not satisfied with the op7 interms of battery and battery drain per night is 10%
     

    J1560080028751 likes this.
  3. Camica Donut Jul 17, 2019

    Camica, Jul 17, 2019 :
    Guys look at my Ghost Touch Issues with my OnePlus 7:





    I tried to contact OnePlus or make a new thread but nothing helps. They need to make an update.
     

  4. _udayraj_ Froyo Jul 18, 2019

    _udayraj_, Jul 18, 2019 :
    You need to replace your phone. Contact OnePlus customer service.
     

  5. donPepitoGrillo Froyo Jul 18, 2019

    donPepitoGrillo, Jul 18, 2019 :
    Hi guys,

    Last day I think I had a good battery life since I bought my OnePlus 7. But now it's again with a poor battery life. I have noted that last day Google Play Services was not active (in stats), but now it's increasing in section "while in active use" even though I put my phone in flight mode. What's up with Google Play Services? I have factory reset my phone but it's with same issue.

    Could you tell me if you have same issue with Google Play Services?
     

  6. Camica Donut Jul 18, 2019

    Camica, Jul 18, 2019 :
    I already ordered a new one on Amazon but it has the exact same Problems. So I thought every device has these kind of problems and they just need to update the software.
     

  7. _udayraj_ Froyo Jul 18, 2019

    _udayraj_, Jul 18, 2019 :
    I do also use OnePlus 7 but I don't have any issue. Mine's perfect.
     

  8. Camica Donut Jul 18, 2019

    Camica, Jul 18, 2019 :
    Okay, thank you. I will contact the Costumer Service :)
     

  9. zaheentj Cupcake Jul 19, 2019

    zaheentj, Jul 19, 2019 :
    I'm facing severe Battery Drain by Google Play Services on OnePlus 7 for the past week or so. It started a couple of days ago, and I see its getting worse over time. I hardly get 2-4hrs screen time, and I don't play any games.

    Device OnePlus 7
    running oxygen OS 9.5.6
     

  10. chandra_vsl143 Cupcake Jul 19, 2019

    chandra_vsl143, Jul 19, 2019 :
    Even i am facing same issue when i contact customer care there is no proper responce and suggested to go to service center
     

  11. Poussin16 Eclair Jul 20, 2019

    Poussin16, Jul 20, 2019 :
    hi bro,
    I received my phone yesterday. from Hong Kong. . I'm a French user.


    I 'm facing on security issue. I have op7 9.5.6. I have code pin and fingerprint Turned on. but I can unlock my phone by slide.
    I have padlock logo (opened)

    did you let this issue? can you please help me.
    Thanks.
    1563605860789.jpg
     

    Attached Files:


  12. ShibeShibe Donut Jul 20, 2019

    ShibeShibe, Jul 20, 2019 :
    This isn't the right thread to post your question on, but is your Smart Lock on your phone on?
     

  13. Poussin16 Eclair Jul 20, 2019

    Poussin16, Jul 20, 2019 :
    Hi,

    sorry I'm starting on the forum. I received my phone yesterday.i didn't find the correct post.
    but yes, I turned it on.
    but I remarked,even if I adjusted lock screen immediately, screen is locked after several seconds (20s,maybe more).
    thanks for your help.
     

  14. ShibeShibe Donut Jul 20, 2019


  15. L1560002248541 Cupcake Jul 23, 2019

    L1560002248541, Jul 23, 2019 :
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    Its been almost 2 months Im using OP7 .Im experiencing pathetic battery performance . Refer the screenshot : It is showing as if it were fully charged even though I charged it till 88% only . Any suggestions or help how can I improve my battery performance ?
     

  16. ShibeShibe Donut Jul 23, 2019

    ShibeShibe, Jul 23, 2019 :
    It shows 88% charged? I'm not exactly getting what you're trying to say. Have you turned on battery saver?
     

  17. L1560002248541 Cupcake Jul 23, 2019

    L1560002248541, Jul 23, 2019 :


    ShibeShibe

    It shows 88% charged? I'm not exactly getting what you're trying to say. Have you turned on battery saver?​


    It was charged till 88% only . But last full charge is showing as 0 mins ago which means it is considering 88% as a full charge .
     

  18. ShibeShibe Donut Jul 23, 2019

    ShibeShibe, Jul 23, 2019 :
    Oh. So it drained 12% in 1 minute or it just lied on the charge screen? Or did you not charge it to 100? I'm assuming it's the second option. All phones lie to you a bit about the battery life, especially iOS. Turn on battery saver and adaptive battery, and Optimize all your apps using battery optimization. Do you play any graphic intensive games?
     

  19. L1560002248541 Cupcake Jul 23, 2019

    L1560002248541, Jul 23, 2019 :
    I neither play any high end games nor installed one . Just see the expected time before and after turning on the Battery saver . No change in expected time after and before . If I charge it fully for 100% I hardly get 15 hours of screen on time and
    hardly 5 to 6 calls of an average 5 mins each . I have few other problems with my phone , some times it failed to screen on with the double tap . I have got the notifications like bug report #n . For whom should I share them ?
    1563862405788.jpg

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    Attached Files:


  20. ShibeShibe Donut Jul 23, 2019

    ShibeShibe, Jul 23, 2019 :
    Honestly I would go to OP7 general support or ask customer service. One more thing to note though. Do you use warp Charge often? And what is your battery health?


    1563862549952.jpg
    This is my battery performance on my 7 Pro. 6 hours of screen time is usually enough to get me through the day.


    1563862611332.jpg
    Your battery health may also be the problem. According to accubattery, my phone has the capacity of 3700 mAh instead of 400mAh.

    That's all I can offer you. Sorry if I wasn't much help, I'm not a professional at this.