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[UNIFIED] OnePlus 7 Pro 5G Owners Complaint Thread

  1. IRhyiku
    Gingerbread Nov 8, 2019 at 2:23 PM

    IRhyiku , Nov 8, 2019 at 2:23 PM :
    Did you get your Samsung from EE too?
     

  2. The HoneyMonsta
    Gingerbread Nov 8, 2019 at 2:26 PM


  3. IRhyiku
    Gingerbread Nov 8, 2019 at 2:29 PM


  4. The HoneyMonsta
    Gingerbread Nov 8, 2019 at 2:38 PM


  5. G_lee_Gregory_GdwF
    Donut Nov 8, 2019 at 6:49 PM


    elsworth1983 and hywelkidd like this.
  6. elsworth1983
    Gingerbread Nov 8, 2019 at 7:29 PM

    Last edited by a moderator: Nov 8, 2019 at 9:57 PM

  7. A1571349730524
    Cupcake Nov 8, 2019 at 9:52 PM

    A1571349730524 , Nov 8, 2019 at 9:52 PM :
    Does this mean when we eventually get Android 10 in Q1 2020 that we'll be on the current 1st version release with all of the bugs or will be get latest bug free version? I hope we aren't 3 months behind with every update?
     

    hywelkidd likes this.
  8. The HoneyMonsta
    Gingerbread Nov 8, 2019 at 11:02 PM


  9. IRhyiku
    Gingerbread Nov 8, 2019 at 11:05 PM

    IRhyiku , Nov 8, 2019 at 11:05 PM :
    Going by the posts @Manu J. gives - we will get the buggiest one first with 3 months delay between updates.

    Remember - this is a "future proof next generation device" when you experience the problems of October 2019 when you update in Febuary 2020
     

    C1573329611267 and hywelkidd like this.
  10. AZbro97
    Donut Nov 9, 2019 at 3:58 AM

    AZbro97 , via OnePlus Community App , Nov 9, 2019 at 3:58 AM :
    Talk about insult to injury. I really hope this won't be the case.
     

    C1573329611267 likes this.
  11. IRhyiku
    Gingerbread Nov 9, 2019 at 9:09 AM

    IRhyiku , via OnePlus Community App , Nov 9, 2019 at 9:09 AM :
    well when we used to receive updates they were usually 2 months behind the regular pro with all the bugs that had been fixed up until then.
     

  12. U1567285275692
    Eclair Nov 9, 2019 at 10:28 PM

    U1567285275692 , via OnePlus Community App , Nov 9, 2019 at 10:28 PM :
    Message from elsworth1983 that he's been banned from this forum but wanted to let all know that he's planning on getting a Samsung phone now that he's returned his 5G but hopes that we get android 10 when OnePlus say we will. (Edited version to save the mods the job)
     
    Last edited: Nov 10, 2019 at 6:54 AM

  13. elsworth1983
    Gingerbread Nov 10, 2019 at 10:53 AM


  14. elsworth1983
    Gingerbread Nov 10, 2019 at 6:09 PM

    elsworth1983 , via OnePlus Community App , Nov 10, 2019 at 6:09 PM :
    Spot on

     

    vexbit likes this.
  15. elsworth1983
    Gingerbread Nov 10, 2019 at 7:29 PM


  16. StopItRawr
    Honeycomb Nov 10, 2019 at 11:05 PM

    StopItRawr , Nov 10, 2019 at 11:05 PM :
    To be honest they'll hope people will buy other devices and leave the community so that they don't have to deal with this any more.

    After all, any bad PR is always ignored.
     

    IRhyiku and elsworth1983 like this.
  17. Valhalla Stanton
    Cupcake Nov 11, 2019 at 2:39 PM

    Valhalla Stanton , Nov 11, 2019 at 2:39 PM :
    The worst thing about all this is that we didn't have a choice with this device. I live in the countryside so there's fcuk all point in me having a 5G device anyway. I really like the screen and overall my experience with the device itself has been positive but the customer service is absolutely non-existent, just like their support of this device. I'll be trading this in at the first chance I get of getting a 90hz refresh device that isn't the Pixel 4.
     

  18. G_lee_Gregory_GdwF
    Donut Nov 11, 2019 at 8:20 PM

    G_lee_Gregory_GdwF , via OnePlus Community App , Nov 11, 2019 at 8:20 PM :
    me to , think the phone is a great device , but will be swapping when I can , as lack of support for device , such a shame a the phone has so much potential
     

  19. IRhyiku
    Gingerbread Nov 11, 2019 at 9:05 PM

    IRhyiku , Nov 11, 2019 at 9:05 PM :
    @David Y. And @Manu J.

    How could you do this to the people who wanted to support you in the long haul by getting a more expensive "future proof" device? This is absolutely disgusting behaviour coming from both you and Oneplus.
     

    Z1573213875447 and elsworth1983 like this.
  20. IRhyiku
    Gingerbread Nov 11, 2019 at 9:07 PM