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[UNIFIED]OnePlus 9 pro Battery, heating and charging feedback thread

  1. jmsinclair77
    Cupcake Apr 18, 2021


  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Apr 18, 2021

    Swejuggalo , via OnePlus 9 Pro Stellar Black , Apr 18, 2021 :
    At this stage of a new device. Could for example be 2 weeks since last one. Sometimes faster depending on if critical issue or not. So basically at any time to 1 month later. But I can only guess updates will come pretty fast currently.
     

  3. yash00012
    Honeycomb Apr 19, 2021

    yash00012 , via OnePlus 6T , Apr 19, 2021 :
    Actually OnePlus Support team doesn't clear some permanent issue.
    They issued by all time.
     

  4. Swejuggalo
    OnePlus 9 Series Expert Community Expert Apr 19, 2021


  5. G_adil_gamra
    Donut Apr 19, 2021


  6. Swejuggalo
    OnePlus 9 Series Expert Community Expert Apr 19, 2021

    Swejuggalo , Apr 19, 2021 :
    This is a false warning. The overheat can also show at 12°C. Real battery overheat is like 45°C+.
    Hopefully this is fixed in next update.
    You can test to turn on and off reverse charging. That may temporary stop the warning.

    C'est un faux avertissement. La surchauffe peut également apparaître à 12 ° C. La surchauffe réelle de la batterie est d'environ 45 ° C +.
    J'espère que cela sera corrigé dans la prochaine mise à jour.
    Vous pouvez tester pour activer et désactiver la charge inversée. Cela peut temporairement arrêter l'avertissement.
     

  7. H1618641643955
    Cupcake Apr 19, 2021

    H1618641643955 , Apr 19, 2021 :
    I'm using the latest update in India that is 11.2.3.3 and even after that the phone is heating a lot making it unusable even if the usage is limited to net browsing and watching video. I have tried keeping it to fhd+ mode as well and is experiencing the same. Also sometimes the phone is on ringing mode but when I recieved the call it doesn't ring and instead just vibrates.
    Kindly help me in sorting out these issues.
     

  8. MDMujtaba999
    Jelly Bean Staff Member Apr 19, 2021

    MDMujtaba999 , Apr 19, 2021 :
    We have responded to your concern via DM, please check for the same and respond with the required information at the earliest.

    Regards,
    Mujtaba
     

  9. MDMujtaba999
    Jelly Bean Staff Member Apr 19, 2021

    MDMujtaba999 , Apr 19, 2021 :
    We are sorry to hear about this. In order to investigate this further, please help us with the requested details. Please have a look in your inbox, we've sent a direct message. Awaiting for you to revert back.

    Regards,
    Mujtaba
     

  10. MDMujtaba999
    Jelly Bean Staff Member Apr 19, 2021

    MDMujtaba999 , Apr 19, 2021 :

    For analyzing this better we would need few details. It'll be of great help if you could share the information for further analysis. We've responded to you via direct message.

    Regards,
    Mujtaba
     

  11. OAJJAIN
    Eclair Apr 19, 2021

    OAJJAIN , via OnePlus Community App , Apr 19, 2021 :
    A new update, 11.2.4.4 is being pushed in india which provides a fix for overheating in 9pro. Improved the temperature control strategy. Do tell me if it fixes the overheating in 9pro
     

    deezid, viper134 and DT84 like this.
  12. DT84
    Gingerbread Apr 19, 2021


  13. raistocho
    Cupcake Apr 19, 2021


  14. DT84
    Gingerbread Apr 19, 2021

    DT84 , via OnePlus 6 , Apr 19, 2021 :
    Only India right now, probably other Countries by the end of the week.
     

    deezid and raistocho like this.
  15. OAJJAIN
    Eclair Apr 19, 2021

    OAJJAIN , via OnePlus Community App , Apr 19, 2021 :
    OnePlus going to see if it works on india. If it does and doesn't cause any extra issues, it will come to EU.

    I need color os in India on 9pro.
     

    raistocho likes this.
  16. Prometheus007
    Cupcake Apr 19, 2021


    viper134 likes this.
  17. Swejuggalo
    OnePlus 9 Series Expert Community Expert Apr 19, 2021

    Swejuggalo , via OnePlus 9 Pro Stellar Black , Apr 19, 2021 :
    Some say it has improved. Some probably says no. Like always 😜
    Without knowing any background and behaviour of phone that is claimed not to improve it's also rather difficult to know if the issue the user currently have are because of the OS or something completely different.
     

  18. H1618641643955
    Cupcake Apr 19, 2021

    H1618641643955 , Apr 19, 2021 :
    Hi,

    Kindly let me know what information you are looking for
     

  19. H1618641643955
    Cupcake Apr 19, 2021

    H1618641643955 , Apr 19, 2021 :
    Hi,
    By when can I expect this update I'm from India