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[UNIFIED]OnePlus Nord CE 5G Battery, heating and charging feedback thread

  1. Rishikesh503
    Eclair Jul 8, 2021


    #81

  2. #82
  3. Raj Bhadaniya
    Cupcake Jul 9, 2021


    #83
  4. I1624795160750 , via OnePlus Community App , Jul 9, 2021 :
    Dear OnePlus Team,
    Lately, my phone has been heating up a lot while charging. And even with just simple usage, the phone's temperature got so warm that it quickly drained the battery. Now I am worried. Even the battery did not last long compared to a normal standby. How will I ever consider playing games or heavy multitasking if my phone continues this trend. I'm a first time OnePlus user and sadly, I'm already so disappointed.
     
    Last edited: Jul 10, 2021

    #84

  5. #85
  6. Last edited by a moderator: Sep 1, 2021

    #86
    abbyck likes this.
  7. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jul 11, 2021

    Caomhin , via OnePlus 9 Pro , Jul 11, 2021 :
    Clear the Camera App info Cache and App info Storage.

    Also Clear the OnePlus Camera Service App info Cache and App info Storage as well.

    Restart the phone. Check if this can help.

    Here are some tips to Optimise the use of your phone. This may help with many phone issues. By @TheMystic
    https://forums.oneplus.com/threads/updated-2021-setting-up-your-phone-for-best-experience.1415175/

    Why Your Android Phone Is Overheating (And How to Fix It)
    https://www.makeuseof.com/tag/prevent-android-phone-overheating/
     

    #87
  8. Sidharth Choudhary , via OnePlus Community App , Jul 11, 2021 :
    I had OnePlus 3T phone and replaced it with Nord CE 5G with the hope of good battery life and excellent service.

    But I am getting issue in battery life of it.

    Massage app is draining most of the battery. Even after set it at optimization option.

    Please refer attached snapshots.

    Today, I used vedio app(Amazon prime) for more than 1hour but it used only 9% of battery and massage app used more than 20% in 1min use only.

    It is requested that kindly look into this matter asap or provide us the solution.

    Because this is fist time in smartphone history that it's massage app is using more battery than vedio and other apps.

    1626013847588.jpg

    1626013847543.jpg

    1626013847500.jpg
     

    #88
    davinder5549 likes this.
  9. davinder5549
    Gingerbread Jul 11, 2021

  10. davinder5549
    Gingerbread Jul 11, 2021


    #90
  11. davinder5549
    Gingerbread Jul 11, 2021


    #91
  12. macprince
    Cupcake Jul 12, 2021

    macprince , Jul 12, 2021 :
    Same problem too much battery drain in standby mode also.. messages app drain highest battery without using it almost half of the battery eaten by the message app please provide proper troubleshoot..
     

    #92
    davinder5549 likes this.
  13. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Jul 13, 2021

    Dipjyoti Nath , Jul 13, 2021 :
    We are extremely sorry to hear that you are facing this issue with device usage and thereby have sent personal message regarding the same to gather further more information.
     

    #93
    Sidharth Choudhary likes this.
  14. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Jul 13, 2021

    Dipjyoti Nath , Jul 13, 2021 :
    We are sorry to hear that you have faced such an inconvenience with your device while operating it and thereby have contacted you through direct message for further details.
     

    #94
  15. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Jul 13, 2021

    Dipjyoti Nath , Jul 13, 2021 :
    Sorry for the inconvenience caused with regards to this concern of yours. We've got in touch with you via personal conversation to gather more insights regarding this. Please check for the same.
     

    #95
  16. Sidharth Choudhary , via OnePlus Community App , Jul 13, 2021 :
    Dear sir,
    Please check your inbox.
    I have forwarded required snapshots for your need full.
    Thanks.
     

    #96
  17. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Jul 13, 2021

    Dipjyoti Nath , Jul 13, 2021 :
    Sorry for the inconvenience caused with regards to this concern of yours. We've got in touch with you via personal conversation to gather more insights regarding this. Please check for the same.
     

    #97

  18. #98
    davinder5549 likes this.
  19. Aaron2017
    General Support Expert Award 2021 Jul 14, 2021

    Aaron2017 , Jul 14, 2021 :
    The new smart chat and organisation features may cause this according to what i've read on other threads about the same problem, try turning them off if they are turned on, see if that helps with the draining.
     

    #99
    Caomhin and thinesh.l like this.