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[UNIFIED] Widevine support is downgraded from L1 to L3 - No HD Streaming


  1. Kishan2196
    Donut Apr 7, 2021



  2. Punit_Patni
    Gingerbread Apr 8, 2021

    Punit_Patni , via OnePlus 8T , Apr 8, 2021 :
    Sorry to hear about that, even I am not satisfied with Oneplus. Let's hope they do something about that in future updates. Some people have suggested to go to service center.
     
    Last edited: Apr 8, 2021

  3. Kishan2196
    Donut Apr 8, 2021

    Kishan2196 , via OnePlus 8T , Apr 8, 2021 :
    I went to oneplus service center they dont have any idea about this . And i also have the issue with my screen calibration some time getting chopy and lags when i minimize a social media site and it is in a pop up display .. i dont know how this is going to get fixed , regretting purchasing this product feels like wastage of money [e]1f614[/e]
     


  4. Punit_Patni likes this.
  5. Punit_Patni
    Gingerbread Apr 8, 2021

    Punit_Patni , via OnePlus 8T , Apr 8, 2021 :
    Did you ask the service center representative about screen calibration issue?
     

  6. kamal.kv
    Honeycomb Apr 10, 2021


  7. eastbay
    Lollipop Apr 12, 2021


  8. psygarden
    OnePlus TV Product Ninja 2021 Apr 12, 2021


  9. Kishan2196
    Donut Apr 12, 2021

    Kishan2196 , via OnePlus 8T , Apr 12, 2021 :
    Yeah i did but they are like with OTA update this will get fixed
     

  10. Kishan2196
    Donut Apr 12, 2021


  11. papaharl
    Froyo Apr 13, 2021

    papaharl , via OnePlus 8 , Apr 13, 2021 :
    Netflix Widevine downgraded to L3. Tried to check Netflix website, lo and behold, OnePlus 8 series are not on the list for HD and HDR10 support.
    1618264804141.jpg

    1618264804163.jpg
     

  12. ParamK.
    Moderator Moderator Apr 13, 2021

    ParamK. , Apr 13, 2021 :
    I have read about someone having same issue and it being solved through below steps

    In the Google PlayStore: go to Settings > biometric authentication > enable, if disabled (enter password if needed)
    Then reboot the phone once and check the Widevine Status > use DRM Info App from Google PlayStore (check some minutes or hours later, if it still shows the wrong status) > it should be L1 then
    Netflix still SD? Clear cache and data of Netflix and uninstall updates, then reboot and update Netflix > after this check playback specification again
    And also - if enabled - disable dark mode
     

  13. 303276697017
    Gingerbread Apr 13, 2021


  14. sesi222
    Eclair Apr 30, 2021

    sesi222 , via OnePlus 8T , Apr 30, 2021 :
    1619768006599.jpg
    After receiving oxygen os version 11.0.8.12 version my OnePlus 8T device widevine certification is downgraded from L1 to L3 and unable to stream hd content in Netflix and Amazon prime
     

  15. mahdi860
    Eclair May 1, 2021

    mahdi860 , via OnePlus 7 Pro , May 1, 2021 :
    Im using OnePlus 7 pro for 2 years, it had Widevine L1 support and i could watch hd and hdr netflix & amazon prime contents but today the widevine changed from L1 to L3. I tried clearing the cache and storage of both netflix and prime and also restarted my phone several time but it still shows Widevine L3.
    View attachment 1614992
     

    Preetgill777 and SamiAlamir like this.