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[UNIFIED] Widevine support is downgraded from L1 to L3 - No HD Streaming

  1. Dream_Catcher
    Eclair Jul 4, 2021

    Dream_Catcher , via OnePlus 7 Pro , Jul 4, 2021 :
    i have already contacted Amazon customer support, They also told me to Find Hardware Acceleration Option But That option is Gone Since 4 Days. They have forwarded my issue to the concern team.. i dont know wheather this issue is with prime account or Phone.. my same account is streaming HD content on ios devices....
    said:
    I Understand The Problem is with the device .. device has been automatically Downgraded Widevine security From L1 to L3 that causes this problems.. L3 cant stream HD content.. 1625434051796.jpg
     
    Last edited: Jul 4, 2021

    Pokerface27 and Sunny Sid like this.
  2. Dream_Catcher
    Eclair Jul 4, 2021


  3. Dream_Catcher
    Eclair Jul 4, 2021

    Dream_Catcher , via OnePlus 7 Pro , Jul 4, 2021 :
    Check if your device Widevine Downgraded or not..i have same problem But now i understand that Widevine has been Downgraded Automatically to L3 .. So no HD streaming
     

  4. Artemus.
    Community Hero 2020 Jul 4, 2021

    Artemus. , Jul 4, 2021 :
    There are a million and one suggestions posted on the forum if you'd search first.
     

  5. pablofg1978
    Head Moderator Head Moderator Jul 4, 2021


  6. domestoboto
    Honeycomb Jul 5, 2021


  7. pablofg1978
    Head Moderator Head Moderator Jul 5, 2021

    pablofg1978 , Jul 5, 2021 :
    Thread merged
     

  8. Dream_Catcher
    Eclair Jul 5, 2021


  9. SupritGaikwad
    Cupcake Jul 5, 2021

    SupritGaikwad , via OnePlus 7T , Jul 5, 2021 :
    One plus please take a note of this Issue, please get us back the Widevine L1 support. This is horrible if we are suppose to stream just in 540p, please fix this Issue ASAP.
     

  10. Novel_John
    Donut Jul 5, 2021


  11. chawlaman
    Cupcake Jul 5, 2021

    chawlaman , via OnePlus 7 Pro , Jul 5, 2021 :
    Why don't you only tell, we couldn't find any legit solution
     

    Dream_Catcher likes this.
  12. _rx.bah
    Donut Jul 5, 2021

    _rx.bah , via OnePlus 7 , Jul 5, 2021 :
    My device is not playing Prime 1080p anymore, it used to play HD videos but now all I'm getting is 480p or something.
    I'm sure the device is compatible with HD videos, it works in youtube. Any solution?
    1625507812984.jpg
     

  13. Artemus.
    Community Hero 2020 Jul 5, 2021

    Artemus. , Jul 5, 2021 :
    Look up "Widevine L3" in the search bar. There are a million-and-a-half suggestions people have posted.
     

    Tokolozi, Caomhin and Aaron2017 like this.
  14. KarthikChikki
    Gingerbread Jul 6, 2021

    KarthikChikki , via OnePlus 7 , Jul 6, 2021 :
    Give him an answer

    Don't post a noob comment..

    Try to avoid this behaviour from next time atleast
     

    P1603928738816 and UnicornZ like this.
  15. Artemus.
    Community Hero 2020 Jul 6, 2021

    Artemus. , Jul 6, 2021 :
    I did give him an answer. Just, there's multiple solutions to the problem that a search would be better.
     

    Tokolozi likes this.
  16. Tokolozi
    Most Original Avatar Jul 6, 2021

    Tokolozi , Jul 6, 2021 :
    yes... about that:

    2.6. Duplicate Content
    All users are strongly advised to use the search function before starting a new discussion. Other members may have already shared about the specific subject or addressed the question you are about to ask. Participating in already existing discussions also increases the likeliness of getting a reply. If you post a thread that is very similar to already posted ones, it may get merged or closed by the moderation team.


    Posting the same content repeatedly on the Forums constitutes spamming and will be warned accordingly.
     

    Artemus. likes this.
  17. pablofg1978
    Head Moderator Head Moderator Jul 6, 2021

    pablofg1978 , Jul 6, 2021 :
    Thread merged
     

    Artemus. likes this.
  18. harsh_choxi
    Donut Jul 6, 2021


  19. pablofg1978
    Head Moderator Head Moderator Jul 6, 2021


    Artemus. and U1565504882744 like this.
  20. PuCiNhOOO
    The Lab - OnePlus 8 Pro Reviewer Jul 7, 2021