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[UNIFIED] Widevine support is downgraded from L1 to L3 - No HD Streaming

  1. SASEENDRA
    Cupcake Aug 2, 2021

    SASEENDRA , via OnePlus 7T , Aug 2, 2021 :
    widevine L1 got downgraded to L3 after the android update and even after the recent update in which it was mentioned as the issue of playing High resolution videos fixed but its not and it is so irritating better not to go with onle plus brand next time.
     

  2. pablofg1978
    Head Moderator Head Moderator Aug 2, 2021

    pablofg1978 , Aug 2, 2021 :
    Thread merged
     


  3. hariskhan95 likes this.
  4. ReddyPremChand
    Donut Aug 2, 2021


    Naren63 and hariskhan95 like this.
  5. Naren63
    Cupcake Aug 2, 2021


    hariskhan95 and Sashi_Kumar like this.
  6. pablofg1978
    Head Moderator Head Moderator Aug 2, 2021

    pablofg1978 , Aug 2, 2021 :
    THreads merged
     

  7. ReddyPremChand
    Donut Aug 2, 2021


  8. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 2, 2021


  9. pablofg1978
    Head Moderator Head Moderator Aug 2, 2021

    pablofg1978 , Aug 2, 2021 :
    Thread merged
     

  10. Itz_Santosh
    Cupcake Aug 2, 2021

    Itz_Santosh , via OnePlus 7T , Aug 2, 2021 :
    Plz help me i am oneplus 7t user. I am currently on 10.0.2.1 latest bt it is showing no L1 support, i am from nepal here is no oneplus authorized service center, plz tell me how can i get widvine L1 support...
    1627910774981.jpg
     

    Naren63 likes this.
  11. pablofg1978
    Head Moderator Head Moderator Aug 2, 2021

    pablofg1978 , Aug 2, 2021 :
    Thread merged
     

  12. kartikkumar211
    Donut Aug 2, 2021

    kartikkumar211 , via OnePlus 7T , Aug 2, 2021 :
    there is a issue of downgrade of widevine L1 even after the latest security and bug update
    The phone has not been rooted and bootloader is locked 🔒 please help it's been a month now for this issue and the cache clearance trick has been done several times
     

    Deepakk_s likes this.
  13. pablofg1978
    Head Moderator Head Moderator Aug 2, 2021

    pablofg1978 , Aug 2, 2021 :
    Thread merged
     

  14. Deepakk_s
    Eclair Aug 3, 2021

    Deepakk_s , via OnePlus 7T , Aug 3, 2021 :
    They don't have any information regarding this issue. They are asking to downgrade OOS to Android 10 as there is NO stable Android 11 received to them(service center). As per them OTA updates are not stable one. I've visit Garden Galleria Mall, Noida. Exclusive Service Centre.
     

  15. Deepakk_s
    Eclair Aug 3, 2021


  16. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 3, 2021


    VISHNUREDDYBOYALLA likes this.
  17. VenkysB
    Gingerbread Aug 3, 2021

    VenkysB , via OnePlus 7 Pro , Aug 3, 2021 :
    I went to the service station today and they said this current OS 11 is not stable and even they don't have it the stable version of 11.

    They told me to take all the backup and we will reinstall the OS 10 latest version. They said OS 10 is the stable one and high chances that the issue will be resolved.
     

    VISHNUREDDYBOYALLA likes this.
  18. _saiteja_
    Donut Aug 3, 2021


  19. F1597008657527
    Cupcake Aug 3, 2021

    F1597008657527 , via OnePlus 7T , Aug 3, 2021 :
    Even after the latest update my device is still on l3 certification. Tryed clearing caches and done factory reset still no changes . OnePlus could do better in fixing bugs. 1627986463722.jpg Hope you guys fix it soon 1627986279758.jpg
     
    Last edited: Aug 3, 2021

  20. VenkysB
    Gingerbread Aug 3, 2021

    VenkysB , via OnePlus 7 Pro , Aug 3, 2021 :
    My 7 pro running the latest os of 11. But my widevine certificate is l3 and even after latest update it has not come back to L1.

    Want to know if go back to stable version of last version of 10 then will it back to L1