1
unknown error

  1. K1511849232577
    Cupcake Nov 28, 2017


    #1
    bryanfastlane likes this.
  2. bryanfastlane
    Donut Nov 28, 2017

    bryanfastlane , Nov 28, 2017 :
    have exactly the same issue after the update, have contacted support and cleared the cache . this did not work. have booked a session with support to revert to the previous version . fingers crossed . will update post with the outcome.
     

    #2
    K1511849232577 likes this.
  3. D1511790024500
    Cupcake Nov 29, 2017

    D1511790024500 , Nov 29, 2017 :
    I faced the same problem.but after factory reset, camera, WhatsApp video call, torch light and YouTube are working normally.better try it by taking backup in pc or memory storage device
     

    #3
  4. bryanfastlane
    Donut Nov 29, 2017

    bryanfastlane , Nov 29, 2017 :
    phone is now working , I reverted to previous version of software.

    One plus support connected remotely and flashed software to the phone . camera, touch and YouTube are now working again.
     

    #4
  5. kushal2345
    Cupcake Dec 8, 2017

    kushal2345 , Dec 8, 2017 :
    how bro
     

    #5
  6. bryanfastlane
    Donut Dec 8, 2017

    bryanfastlane , Dec 8, 2017 :
    contacted OnePlus support. they sent a link to the required files to download. they made an appointment to establish a remote connection to my laptop. phone is connected to the laptop and the installed the previous OS.

    need a good stable connection for the remote access.
     

    #6
    kushal2345 likes this.
  7. Preet Mehta 1203
    Gingerbread Dec 8, 2017


    #7