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Unlink second hand device via OnePlus 7

  1. Adrian Pereira
    Cupcake Oct 11, 2020

    Adrian Pereira , via OnePlus 7 , Oct 11, 2020 :
    Hey peeps
    I bought a second hand OnePlus 7. But when i tried to link it to the red cable it shows already registered on someone elses email. Now i contacted the previous owner however he wasnt able to unlink the device what can i do next?
     

    #1
  2. prasathp3
    Gingerbread Oct 11, 2020


    #2
  3. Hari.0978
    Cupcake Oct 23, 2020


    #3
  4. nerdkabir
    Honeycomb Oct 24, 2020

    nerdkabir , Oct 24, 2020 :
    go to your Oneplus care app. In the settings/profile option you’ll get the link/unlink option. Hope this was helpful
     

    #4
  5. nerdkabir
    Honeycomb Oct 24, 2020

    nerdkabir , Oct 24, 2020 :
    Ask him to login to his Oneplus care app. There is link/unlink option in the settings/profile option
     

    #5
  6. Hari.0978
    Cupcake Oct 24, 2020

    Hari.0978 , via OnePlus 7T , Oct 24, 2020 :
    Thanks for your reply,
    But There aren't any option link or unlink,
    It Has Only one option of logout.
     

    #6
  7. nerdkabir
    Honeycomb Oct 24, 2020

    nerdkabir , Oct 24, 2020 :
    Try deactivating the account and make a new one. I think that will then help link the device with your new id. As the old id will get deactivated.
     

    #7