Update Failure (Linux Penguin) Issue

  1. G1553651224304 Cupcake Apr 18, 2019

    G1553651224304, Apr 18, 2019 :
    Hello, I am new to One Plus phones as I bought a OP3 , at very first I installed Android Nougat update it was fine until a black screen appears with a small linux penguin in the middle.I tried to get in the recovery mode but nothing happens. So I get to the Mobile Repair shop and there he said to me that the software was corrupted, and I did not had any backup. He managed to re install Android Marshmallow in it again and after that all of my data was wiped with new software. The phone is working fine right now, I am just afraid to Install update again. Can someone tell me why does this happened?

  2. 0slawek Jelly Bean Apr 18, 2019

    0slawek, Apr 18, 2019 :
    Seems like you bought a second hand phone with reflashed recovery.

    Search forum and you will find a lot of tutorials

    palc and G1553651224304 like this.
  3. G1553651224304 Cupcake Apr 19, 2019

    G1553651224304, Apr 19, 2019 :
    what do I search for?

    palc likes this.
  4. 0slawek Jelly Bean Apr 19, 2019

    0slawek, Apr 19, 2019 :
    Solution for your problem

  5. G1553651224304 Cupcake Apr 21, 2019

  6. ghostofcain Marshmallow Apr 22, 2019

    ghostofcain, Apr 22, 2019 :
    @oslawek has already explained the cause, your device was running a custom recovery, the service centre has resolved this by flashing a stock ROM, so you have no problems going forward.

    Should you wish to know more about custom recoveries, XDA Devs has a world of information available head over there for a read.

    G1553651224304 likes this.