Update problem HELP ME...

  1. mdhubail
    Donut Feb 25, 2020

    mdhubail , Feb 25, 2020 :
    phone received 10.3.1 update i download and i install.. after phone swiched off.. oneplus logo spinning only.. then i enter recovery mode.. and recover mode also not work.. please help me i have important folder im my phone pls help me

    Rahul_97 and DemonansH like this.
  2. DemonansH
    Cupcake Feb 25, 2020

    muthu4655@gmail. likes this.
  3. Rahul_97
    Cupcake Feb 25, 2020

    Rahul_97 , Feb 25, 2020 :
    press and hold power and volume up.
    then release when phone vibrates.
    your phone will restart as normal without installing update.
    Last edited: Feb 25, 2020

  4. DemonansH
    Cupcake Feb 25, 2020

    DemonansH , Feb 25, 2020 :
    No its not starting its again on red and white bubble animation after restart. Please help

  5. bhaumikbheda , via OnePlus 7T Frosted Silver , Feb 25, 2020 :
    Please contact OnePlus support by chat/call through the website.

    Visit the nearest Service Center, it will be quickest and best option. I hope you know that this is a user-based community forum and not just support.

    DemonansH likes this.
  6. mdhubail
    Donut Feb 25, 2020

    mdhubail , via OnePlus 7T , Feb 25, 2020 :
    they told me to go service centre

  7. mdhubail
    Donut Feb 25, 2020

    mdhubail , via OnePlus 7T , Feb 25, 2020 :
    not working.. i did factory reset.. i lost my data [e]1f613[/e]

  8. DemonansH
    Cupcake Feb 27, 2020

    mdhubail likes this.
  9. colaboy
    Gingerbread Feb 28, 2020

    colaboy , Feb 28, 2020 :
    sorry to hear that you need to resort to hard reset. that's a painful way to make things work. nvr the intention adding salt to the wound.

    everyone should make it a practice/habit to backup before any update no matter how little. these are codes, no one knows how great this will improve or how badly this will screw your device.

    I did a backup via OP switch, then copy the opbackup folder to external drive. do a copy folder for all important document such as copy picture and document folder to external drive.

    should nightmare like this happen, least you should easily restore and your file still in good place.

    even without doing any update, these backup should still be practice and done periodically.

    mdhubail likes this.