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[Urgent] CaptiveLoginPortal keeps crashing

  1. G_Rahul_Batra_znNR
    Cupcake Sep 12, 2019 at 7:44 PM

    G_Rahul_Batra_znNR , Sep 12, 2019 at 7:44 PM :
    I am a college student so I use the department WiFi for most of my time.
    My department WiFi works in such a way that you have to login through the captive portal system after every 1200/9600 seconds (depending on the access level).
    Now everytime I click on the sign into the network notification the login portal keeps crashing everytime
    This has popped up after the last software update on my OnePlus 6T (128/6)
    Please comment down if the same problem persists with other users or if you have a solution for it
    I've tried formatting my phone multiple times however it doesn't seem to help
    As far as I can figure out it's a fortinet logon system with dalo radius running it's backend (admin tools)
    Thank You
     

    #1
  2. drl431
    KitKat Sep 12, 2019 at 7:59 PM

    drl431 , Sep 12, 2019 at 7:59 PM :
    You did not mention which update caused the problem, or what is your current OOS version?
     

    #2
  3. G_Rahul_Batra_znNR
    Cupcake Sep 12, 2019 at 8:01 PM


    #3
  4. drl431
    KitKat Sep 12, 2019 at 8:21 PM


    #4
  5. G_Rahul_Batra_znNR
    Cupcake Sep 12, 2019 at 8:22 PM

    G_Rahul_Batra_znNR , Sep 12, 2019 at 8:22 PM :
    this is a stable release
    hence I haven't thought about rolling back
     

    #5
  6. drl431
    KitKat Sep 12, 2019 at 8:31 PM

    drl431 , Sep 12, 2019 at 8:31 PM :
    Yes, I understand your current OOS is stable and your problem started with the 9.0.16 update.
     

    #6
  7. G_Rahul_Batra_znNR
    Cupcake Sep 12, 2019 at 8:35 PM

    G_Rahul_Batra_znNR , Sep 12, 2019 at 8:35 PM :
    I will be rolling back however I wish that the OnePlus software team to fix this in the next update
     

    #7
  8. drl431
    KitKat Sep 12, 2019 at 8:44 PM

    drl431 , Sep 12, 2019 at 8:44 PM :
    Its possible that something might need to be fixed. You can submit a bug report via the feedback forum.
     

    #8