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[Answered] Urgent ! Work profile setup keeps stopping

  1. robinsc Gingerbread Dec 31, 2018

    robinsc, Dec 31, 2018 :
    Provision work account using intelligent hub application from vmware

    --------- beginning of crash
    12-31 13:41:11.572 5675 8683 E AndroidRuntime: FATAL EXCEPTION: Provisioning Worker
    12-31 13:41:11.572 5675 8683 E AndroidRuntime: Process: com.android.managedprovisioning, PID: 5675
    12-31 13:41:11.572 5675 8683 E AndroidRuntime: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean java.lang.String.startsWith(java.lang.String)' on a null object reference
    12-31 13:41:11.5
     

    #1
    Anon864, sartaxi, ThePirat and 5 others like this.
  2. robinsc Gingerbread Jan 1, 2019

    robinsc, Jan 1, 2019 :
    also facing the issue with island and with google enterprise demo so the issue is within the OS.
     

    #2
  3. robinsc Gingerbread Jan 1, 2019

  4. robinsc Gingerbread Jan 2, 2019


    #4
  5. F_Dean_Delicata_eUUm Cupcake Jan 14, 2019


    #5
  6. Atamanch Cupcake Jan 14, 2019

    Atamanch, Jan 14, 2019 :
    I am seeing the same issue on my 6T, Oxygen OS 9.0.11. This makes getting work email impossible for me, any update?
     

    #6
  7. UdayChandu Donut Jan 15, 2019


    #7
  8. evilrix Cupcake Jan 19, 2019

    evilrix, Jan 19, 2019 :
    I am having exactly the same issue one my OnePlus 5. I can set up a work account if I avoid setting up a work profile, but if I try to enable the work profile the Work Profile Setup crashes. I've tried everything bar a factory reset (I really am loathed to do this).
     

    #8
  9. bhoumik_s Donut Jan 24, 2019


    #9
  10. Milatte Cupcake Jan 24, 2019


    #10
  11. Kpacc Cupcake Jan 28, 2019


    #11
  12. aviraldg Cupcake Jan 28, 2019

  13. I1548751344685 Cupcake Jan 29, 2019


    #13
  14. Kpacc Cupcake Jan 29, 2019

    Kpacc, Jan 29, 2019 :
    After factory reset I can create work profile without crashing. but this is not a way out. I had to backup a lot of personal info and restore then. Spent one day.
     

    #14
  15. robinsc Gingerbread Jan 30, 2019

    robinsc, Jan 30, 2019 :
    any updates on this? were you able to figure out the problem from the bug report I provided to the oneplus expertise hub here in Kolkata?
     

    #15
    skktce likes this.
  16. spitfire184 Cupcake Jan 30, 2019

    spitfire184, Jan 30, 2019 :
    +1 (or should I say OnePlus) here.

    Please address this ASAP.

    I am on release A5000_23_190118
     

    #16
    koolpatrick likes this.
  17. san123desh Cupcake Feb 1, 2019

    san123desh, Feb 1, 2019 :
    Work profile does not work for me too
    Device: Oneplus A5010
    Build: ONEPLUS A5010_43_190118
    OxygenOS version: 9.0.3
     

    #17
  18. skktce Cupcake Feb 1, 2019

    skktce, Feb 1, 2019 :
    Even I am facing the same issue in my Op5 with Android pie.

    Any hacks to solve this issue, temporarily.
     

    #18
  19. koolpatrick Cupcake Feb 4, 2019

    koolpatrick, Feb 4, 2019 :
    Me too facing the same issue in my OnePlus 5 with Android PIE.
    how to resolve this. its very urgent.
     

    #19
  20. aviraldg Cupcake Feb 5, 2019

    aviraldg, Feb 5, 2019 :
    Not exactly a hack, but your workplace (like mine) may also support another means to access email. Mine supports Android for Work with Gmail or Boxer without Android for Work (which should function correctly in this case.)
     

    #20
    skktce likes this.