[Answered] Urgent ! Work profile setup keeps stopping

  1. 3x14159265
    Cupcake Feb 7, 2019

  2. metalrider94
    Cupcake Feb 8, 2019

  3. fuzzthekingof
    Donut Feb 8, 2019

    fuzzthekingof , Feb 8, 2019 :
    The oneplus response on this is a joke. I'm not expecting them to fix the bug immediately but there should be some kind of official update to say whether this has been accepted as a bug whether the fix is in beta or which beta is being targeted for the fix and also this listed in the known issues for the current releases.
    I'm trying to implement a BYOD policy at work and I can't even bring my own device.

  4. metalrider94
    Cupcake Feb 9, 2019

    metalrider94 , Feb 9, 2019 :
    Exactly bro,

    One plus need to rectify the error on priority.

    because of this unable to access emails when away from office.

    hiltronrex likes this.
  5. robinsc
    Gingerbread Feb 11, 2019

    robinsc , Feb 11, 2019 :
    unfortunately this does not work for me
    Last edited: Feb 12, 2019

    hiltronrex likes this.
  6. metalrider94
    Cupcake Feb 12, 2019

    hiltronrex likes this.
  7. robinsc
    Gingerbread Feb 12, 2019

    robinsc , Feb 12, 2019 :
    This is going too far... if its submitted to jira why can't somebody find out whats wrong ?

    hiltronrex likes this.
  8. G_Steve_Lock
    Cupcake Feb 12, 2019

    G_Steve_Lock , Feb 12, 2019 :
    And another user with the same issue. My profile was working perfectly on 9.0.3 as a device that has the OTA update. Unfortunately the profile was deleted by a child and too many incorrect pin attempts. Now I cannot create a new profile, with the same errors described here:
    "Work Profile Setup Keeps stopping"
    I am using Google Device Policy v11.32.01, have tried reinstall and app data/cache wipe.
    Have checked my Work Google Account, and deleted the old device, so trying to setup as new first install...
    Hoping I don't have to flash device back to Android 8 to recreate this profile, that's a lot of hassle...

    hiltronrex likes this.
  9. hiltronrex
    Donut Feb 12, 2019

    hiltronrex , Feb 12, 2019 :
    Another one here. Please fix ASAP. This is a deal breaker that would mean i need to sell my Oneplus and tell everyone to avoid the brand as you can't set up work email on it.

  10. hiltronrex
    Donut Feb 12, 2019

    hiltronrex , Feb 12, 2019 :
    For those willing to try I also was able to get around this using the following with the help of my IT team.
    1. Setting up an app password at https://myaccount.google.com/u/1/apppasswords
    2. Using the Boxer android app at https://play.google.com/store/apps/details?id=com.boxer.email&hl=en
    3. Adding my account as a standard exchange account with the server name m.google.com
    Let me know if you have any troubles and i would be happy to help.

    Let me be clear this is a very bad workaround as I have missing calendars and no hangouts access so this still needs to be fixed urgently.
    Last edited: Feb 13, 2019

  11. G_Andy_Kennedy_tlDA
    Cupcake Feb 13, 2019

    G_Andy_Kennedy_tlDA , Feb 13, 2019 :
    Also reached out in Twitter over this and been fobbed off. Was all set for looking@the op7 this year after being mostly happy with my op5 but the fact that no response out acknowledgement or even "werwe working on it" worries me

    Attached Files:

    hiltronrex likes this.
  12. crodv
    Cupcake Feb 14, 2019

    hiltronrex likes this.
  13. hiltronrex
    Donut Feb 14, 2019

    hiltronrex , Feb 14, 2019 :
    If you are having this problem please make sure you like the posts and this entire thread. It may be the only way to get some attention. Feel free to leave negative reviews of the device on other sites as well. People might start to take notice.

    G_Andy_Kennedy_tlDA and crodv like this.
  14. hiltronrex
    Donut Feb 15, 2019

  15. robinsc
    Gingerbread Feb 15, 2019

    robinsc , Feb 15, 2019 :
    I got one but I think it may be signed with the beta keys at least it does not install over 9.0.3 version

  16. hiltronrex
    Donut Feb 15, 2019

  17. skktce
    Cupcake Feb 16, 2019

  18. oferc
    Donut Feb 18, 2019

    oferc , Feb 18, 2019 :
    Does not work for me as well.
    9.0.3 (OTA)

  19. robinsc
    Gingerbread Feb 18, 2019

  20. hiltronrex
    Donut Feb 18, 2019