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USB c to HDMI shutdown via OnePlus 9 Pro

  1. Gitiaruu
    Froyo Sep 18, 2021

    Gitiaruu , via OnePlus 9 Pro , Sep 18, 2021 :
    Every time I connect the USB c to HDMI cable my phone just freezes the screen then shuts down completely. It's not from the cable since it works with other phones. Any ideas how to solve this?
     

    #1
    G_plusone likes this.
  2. Legitti
    Gingerbread Sep 19, 2021


    #2
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  3. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 19, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Sep 19, 2021 :
    Tried different screens? In previous posts various factors as screen type, generation of cable and generation of port of the screen you could connect to seems to be factors behind if the phone reboots or not.
    The screens and cables I tested works fine though.

    You could always report this via the feedback tool.

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    #3
    G_plusone likes this.
  4. Gitiaruu
    Froyo Sep 20, 2021

    Gitiaruu , via OnePlus 9 Pro , Sep 20, 2021 :
    Already reported trough feedback, will upload bug report to them.

    The cable is fine and works with a oppo x3 pro, a Huawei mate 20 pro and OnePlus 7t, the bug is on my OnePlus 9 pro
     

    #4
    G_plusone likes this.