1. Ragul D
    Cupcake Sep 29, 2019

    Ragul D , Sep 29, 2019 :
    USB preference not showing while connecting to pc even though I tried developers option settings not worked just charging please help me need to transfer my files

  2. Lal1995Roshan
    Gingerbread Sep 29, 2019

    Lal1995Roshan , via OnePlus 5T , Sep 29, 2019 :
    I think your connection is having some problem. Try reconnecting the cable. If it is the same after multiple attempts go to settings search usb preferences and check whether you'll be able to choose any of them. If all of them are disabled try reinstalling Oneplus drivers on your pc.

  3. stark2991_PL
    KitKat Sep 29, 2019

    stark2991_PL , Sep 29, 2019 :
    Clean the USB port of your phone. This happens because there is no good connection between the phone and the cable.

  4. fabinho50270
    Cupcake Nov 14, 2019

    fabinho50270 , Nov 14, 2019 :
    Hi everyone,

    I have the same problem on my one plus 3. Seems like I am not the only one in this situation. Cable is clean (I red some suggestions about checking it but it is clean) and I have tried several ones, most of them are new so I don't think this is a cable issue. When I plug it to my computer it doesn't ask me to connect to the computer like it used to do before. Computer doesn't detect it either even when I am going to configuration. It charges but this is the only thing it does.

    Version is OxygenOS 9.0.5

    I really need to download files to my computer so I can free space without sending everything to Google drive and download again from the computer an so on, this is a big waste of time.

    Even in the settings I cannot change any USB preferences. Nothing works.

    I tried to reboot too, nothing is happening.

    Help please

    Thank you very much for your help

    saipavankanta likes this.
  5. stark2991_PL
    KitKat Nov 14, 2019

    stark2991_PL , Nov 14, 2019 :
    Dude, you can clearly see that your phone does not charge on the screenshot so either you have not plugged it in to the cable or the connection between the cable and USB port is unstable due to the dirty/damaged port.

  6. fabinho50270
    Cupcake Nov 14, 2019

    fabinho50270 , Nov 14, 2019 :
    My bad, it's just that I did the screenshot when it wasn't plugged. But it is exactly how the USB preference menu is when plugged to the computer, I just wanted to show how the USB preference appears. When plugged I can't change it and even when connected to the computer with many different cables. Tried different computers and cables

  7. stark2991_PL
    KitKat Nov 14, 2019

    stark2991_PL , Nov 14, 2019 :
    It can still be dirty/damaged USB port.
    I had the same issue.

  8. fabinho50270
    Cupcake Nov 14, 2019

    fabinho50270 , Nov 14, 2019 :
    Then it could from the USB port of the phone and not the cable as I tried several new cables, but it seems clean...
    Got a good technique to clean it?

  9. stark2991_PL
    KitKat Nov 15, 2019

    stark2991_PL , Nov 15, 2019 :
    Take a toothpick, make it thinner and try to gently scrap the dirt inside the port. That's all I can tell you.

  10. jboysdk
    Cupcake Jan 18, 2020

    jboysdk , Jan 18, 2020 :
    I had this issue with a 7 Pro and a 5T. Turns out the USB cable went to a USB hub. Once I plugged the USB cable directly into the PC USB port everything works. So definitely a connection issue

  11. vardhaman_03
    Cupcake Jan 28, 2020

    vardhaman_03 , via OnePlus 6 , Jan 28, 2020 :
    after upgrade to 10.3.0 even my one plus 6 gives me this issue.
    for me the led display .. sometimes the charging icon .. but usb preference is not visible in any case

  12. ron_huang
    Cupcake Mar 21, 2020

  13. Waveform Modifier
    Marshmallow Mar 21, 2020

    Waveform Modifier , Mar 21, 2020 :
    Good thing this isn't the OnePlus 6/6T forum.

  14. saipavankanta , via OnePlus 6T Mirror Black , Aug 3, 2020 :
    I have the same problem .. any one help me ..

  15. D1599469743864
    Cupcake Sep 7, 2020

    D1599469743864 , Sep 7, 2020 :
    I have the same problem with my oneplus 3. I'm using the original dash charging cable. All the drivers are installed on the pc since i've conntected it before (to transfer data) a few months ago.
    Now when i'm connecting my phone to pc, the phone goes to normal charging (slow) and no usb preferences. I am not able to find a sloution. Please help!