8
Vertical Green Line On Oneplus 8T after Update

  1. Tobikage
    General Support Expert Award 2021 May 10, 2022

    Tobikage , May 10, 2022 :
    Everyone keeps making their own separate threads for the same issue.....and that is going to get you nowhere with being on the same page.
     
    Last edited: May 12, 2022

    #21
    fym likes this.
  2. Rohit_hitman_45
    Cupcake May 11, 2022

    Rohit_hitman_45 , via OnePlus 8T , May 11, 2022 :
    Yes even i was scrolling gallery app. Then suddenly green line came in
     

    #22
  3. P1614100200225 , via OnePlus 8T Lunar Silver , May 13, 2022 :
    I'm supporting you. We can file a consumer complaint
     

    #23
  4. KARZ88
    Eclair May 14, 2022

    KARZ88 , via OnePlus 8T , May 14, 2022 :
    Update : Please contact the Regional GM of your location. I contacted them and my display was replaced free of charge.(out of warranty)
    I suggest everyone do the same.
     

    #24
    cfbielok likes this.
  5. P1603607793950
    Eclair May 14, 2022

    P1603607793950 , via OnePlus 8T , May 14, 2022 :
    I'm facing same issue. Can you tell me how to contact with Regional GM pls!.
    I'm trying everything. .
    Customer care told to downgrade I did still same issue. Now they are asking to upgrade again ..

    1652527991378.jpg
     

    #25
    northbay5566 likes this.
  6. KARZ88
    Eclair May 14, 2022

    KARZ88 , via OnePlus 8T , May 14, 2022 :
    Contact the nearest service center and tell them to provide you their regional GM email id.
    When sending the email to the GM include your IMEI and MEID.
     
    Last edited: May 15, 2022

    #26
    fym and P1603607793950 like this.
  7. R1606471362534
    Donut May 14, 2022


    #27
    DailyLama72 and P1603607793950 like this.
  8. P1603607793950
    Eclair May 17, 2022

    P1603607793950 , via OnePlus 8T , May 17, 2022 :
    Okay I'll ask them. 🤞🏻
     

    #28
  9. F_Chethan_Veerabhadrappa
    Gingerbread May 18, 2022

    F_Chethan_Veerabhadrappa , May 18, 2022 :
    I am also facing same issue. Such a worst Software update they provide which screws the hardware. Oneplus is becoming worst than any other low budget phone. I am really sad that within 1.5 years screen has the issues.
     

    Attached Files:


    #29
    DailyLama72 and P1603607793950 like this.
  10. P1603607793950
    Eclair May 18, 2022

    P1603607793950 , via OnePlus 8T , May 18, 2022 :
    They don't give email id of Regional GM.
    2 email ids for support was there . I emailed my issue to those ids.
    You are from which place yo.
     

    #30
  11. P1603607793950
    Eclair May 18, 2022

    P1603607793950 , via OnePlus 8T , May 18, 2022 :
    Well I tried my best to tell everyone not to update to Android 12
    Mine is KB 2000 series . Most of them facing issues from this series.
     

    #31
    DailyLama72 likes this.
  12. P1603607793950
    Eclair May 18, 2022

    P1603607793950 , via OnePlus 8T , May 18, 2022 :
    Can you tell how long They'll take to reply our email.
    It's been almost 2days now , I'm not getting any reply from them
     

    #32
  13. KARZ88
    Eclair May 18, 2022

    KARZ88 , via OnePlus 8T , May 18, 2022 :
    For me they replied the next day. The person i mailed was G.N.Anuradha Iyer <[email protected]>, who is Regional GM for South India. If she gives a positive reply, show it to the service center and they will do our for free.
     

    #33
  14. P1603607793950
    Eclair May 18, 2022


    #34
    YashParekh454 likes this.
  15. F_Chethan_Veerabhadrappa
    Gingerbread May 18, 2022

    F_Chethan_Veerabhadrappa , May 18, 2022 :
    Thanks for the email ID. how to find MEID on phone. I just wrote to her providing IMEI and SN#
     

    #35
    YashParekh454 likes this.
  16. KARZ88
    Eclair May 18, 2022

    KARZ88 , via OnePlus 8T , May 18, 2022 :
    *#06# for the MEID and IMEI. U need to attach both while sending the email.
     

    #36
    YashParekh454 likes this.
  17. F_Chethan_Veerabhadrappa
    Gingerbread May 18, 2022


    #37
    YashParekh454 likes this.
  18. F_Chethan_Veerabhadrappa
    Gingerbread May 18, 2022

    F_Chethan_Veerabhadrappa , via OnePlus 8T , May 18, 2022 :
    I am planning to visit the service center and get it diagnoised. Warranty was over last month and I am scared now service center will sure tell hardware damage pay money and get replaced. Do i need to wait untill the GM replies
     

    #38
    YashParekh454 and P1603607793950 like this.
  19. P1603607793950
    Eclair May 18, 2022

    P1603607793950 , via OnePlus 8T , May 18, 2022 :
    Unfortunately, They'll say it's hardware failure. 14k for display.
    Let me know if u kind any solution
    I'm also facing same issue.
     

    #39
    YashParekh454 likes this.
  20. F_Chethan_Veerabhadrappa
    Gingerbread May 18, 2022

    F_Chethan_Veerabhadrappa , via OnePlus 8T , May 18, 2022 :
    Yes they told the same. Pathetic OnePlus. I enquired outside market original screen replacement is7k.if they won't approve for replacement no option I will change screen and sell this stupid one plus phone. Good bye to one plus and this is starting downfall of OnePlus
     

    #40