Vertical Pink line on screen.

  1. Jack_Carver
    Froyo Aug 12, 2014

    Jack_Carver , Aug 12, 2014 :
    Hi guys,
    it's been about a month now that I have my One Plus One and I have been extremely careful with it. Though I just noticed a weird thing. There is a pink line (one pixel wide I'd say) traversing vertically the left part of my screen however it only does it when certain colors are displayed!
    I tested with the first screen tester I could find and all white, black, green and blue colors do not show the line (well it is very faint, you have to know it's there for your brain to see it, like on this white forum page for example) but when there is some sort of grey it appears suddenly. Is that what you call stuck pixels? The phone hasn't been dropped on anything except beds and sofas and It has no scratches. I really wonder how it got there and how I can fix it!
    Photos below.

    Grey Background:

    White and Grey Background:
    Last edited: Aug 13, 2014

  2. Jack_Carver
    Froyo Aug 12, 2014

    Last edited: Aug 13, 2014

  3. aspherical
    Jelly Bean Aug 13, 2014

    aspherical , Aug 13, 2014 :
    Did you fix the problem? If not, sounds like you need to RMA.

  4. Jack_Carver
    Froyo Aug 13, 2014

  5. Jack_Carver
    Froyo Aug 13, 2014

  6. SteveJuice
    Froyo Aug 13, 2014

    SteveJuice , Aug 13, 2014 :
    To me, seems like a loose ribbon cable or a defective LCD screen. Lets see if I'm correct!

    A.S likes this.
  7. Jack_Carver
    Froyo Aug 13, 2014

    Jack_Carver , Aug 13, 2014 :
    It'll probably be between keeping my One Plus with me but with that defect, or sending it away for RMA... :(

  8. SteveJuice
    Froyo Aug 13, 2014

    SteveJuice , Aug 13, 2014 :
    I would suggest a backup phone and send it RMA. With issues like this, they can correct the problem in the future since they have seen it in the past.

  9. Jack_Carver
    Froyo Aug 13, 2014

    Jack_Carver , Aug 13, 2014 :
    I guess you're right. I just hope it won't be too long, I just love CM's openness and the One Plus' hardware and design, it's hard to send them away. :']

    SteveJuice likes this.
  10. Jack_Carver
    Froyo Aug 15, 2014

    Jack_Carver , Aug 15, 2014 :
    And I also have two spots with stuck cyan pixels... Talk about quality control! I am definitely getting an RMA.

  11. cdavies
    Froyo Aug 26, 2014

  12. Jack_Carver
    Froyo Sep 2, 2014

    Jack_Carver , Sep 2, 2014 :
    I was with tech support for more than two weeks and only now they came back saying I should file for RMA. So thats what I'm doing.

  13. Jack_Carver
    Froyo Sep 24, 2014

    Jack_Carver , Sep 24, 2014 :
    Finally got my new OnePlus One! And its a September batch!
    No visible defects, no dead pixels for the moment, some bugs I used to have disappeared, and no yellow banding!
    Man I couldn't be happier!

  14. jackill
    Ice Cream Sandwich Sep 24, 2014

    jackill , Sep 24, 2014 :
    yo! happy for you man! it looks the OPO has got shit finally figured out...my batch is 8-august and i also cant really complain...

  15. Louis-Arthur
    Gingerbread Sep 24, 2014

  16. bhavingandhi1
    Cupcake Oct 8, 2014