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Viber not working

  1. Rafi87
    Eclair Jun 30, 2020

    Rafi87 , Jun 30, 2020 :
    Hi
    my father has OP 6, about three weeks ago he got an update to 10.3.4 and since then Viber doesn't work for him
    messages can be sent but cannot be called
    when someone calls him, you can't answer the call and when he calls it just rings indefinitely

    how can this problem be fixed?
     

    #1
  2. Caomhin
    Lollipop Jun 30, 2020

    Caomhin , via OnePlus 6T , Jun 30, 2020 :
    Backup your chats in Viber, check Viber documentation on how to do that, then Clear the Viber App info Cache and App info Storage.

    Log back into Viber and see if that helps.
     

    #2
  3. Rafi87
    Eclair Jun 30, 2020

    Rafi87 , Jun 30, 2020 :
    I completely deleted the viber and reinstalled it, unfortunately it didn't help
     

    #3