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Vibration motor broken?

  1. dec1153
    Honeycomb May 23, 2019

    dec1153 , May 23, 2019 :
    Hi,

    The high vibration setting is making noise like this




    I just got it today. Is that normal? It only happens on high settings.

    thanks
     
    Last edited: May 23, 2019

    #1
  2. dec1153
    Honeycomb May 23, 2019

  3. Hamzanehvi111
    Cupcake May 23, 2019

    Hamzanehvi111 , May 23, 2019 :
    is it a rattling noose as if something is loose
    i have the same issue on high vibration setting
     

    #3
  4. dec1153
    Honeycomb May 23, 2019

    dec1153 , May 23, 2019 :
    Yes. I contacted OnePlus. They are sending me a refund. You should do the same
     

    #4
  5. Hamzanehvi111
    Cupcake May 23, 2019

    Hamzanehvi111 , May 23, 2019 :
    what number did u call ??
     

    #5
  6. Hamzanehvi111
    Cupcake May 23, 2019

    Hamzanehvi111 , May 23, 2019 :
    please tell me the procedure to do so im suffering from this plague
     

    #6
  7. dec1153
    Honeycomb May 24, 2019

    dec1153 , May 24, 2019 :
    Customer support. Just explain the problem and they sort out a replacement. Bear in mind it takes 2 weeks to get a new one
     

    #7