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visual voicemail issue

  1. robb32
    Cupcake Dec 30, 2018

    robb32 , Dec 30, 2018 :
    hello, I bought my 6T at TMobile and love it. but the phone app visial voicemail will not activate. I tried the T-Mobile VVM app and it works but it looks like crap. would rather use the phone app. any help is appreciated!
    1546177649142.jpg
     

    #1
  2. LCollinsJr82
    Gingerbread Dec 30, 2018

    LCollinsJr82 , Dec 30, 2018 :
    This is a known issue and a quick Google search would have led you to many threads about this problem. It is a T-Mobile issue that isn't just restricted to the OnePlus 6T. Check the T-Mobile forums. Currently there is no fix for this besides using the VVM app. I too would much rather have it in the stock dialer, but doesn't look like it's going to be happening anytime soon.

    Just out of curiosity, did you get a new sim card or just use your old one? I used my sim from my iPhone, but wonder if a new sim would make any difference.
     

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  3. robb32
    Cupcake Dec 30, 2018


    #3
  4. Apharaoh06
    Donut Jan 2, 2019


    #4
  5. Apharaoh06
    Donut Jan 2, 2019


    #5
  6. JuAnCaStRoP
    Gingerbread Jan 2, 2019


    #6
  7. Msr360
    Eclair Jan 2, 2019

    Msr360 , Jan 2, 2019 :
    This is a lost cause, spent 2 months going back and forth with tmo on it......... no resolution, escalated to engineers and everything. i have 2 different lines with tmo, 1 line works fine with the stock dialer and the other doesn't must use the tmo vvm app for it
     

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  8. Dad0507
    Froyo Jan 2, 2019


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  9. JuAnCaStRoP
    Gingerbread Jan 2, 2019

    JuAnCaStRoP , Jan 2, 2019 :
    Are you using the tmobile app or the stock dialer app
     

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  10. Dad0507
    Froyo Jan 2, 2019

    Dad0507 , Jan 2, 2019 :
    stock dialer.
    1546471206173.jpg
     

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  11. JuAnCaStRoP
    Gingerbread Jan 2, 2019


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  12. Dad0507
    Froyo Jan 2, 2019

    Dad0507 , Jan 2, 2019 :
    it always has from day 1. my son's 6t VVM worked from day 1 too. never an issue.
     

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  13. JuAnCaStRoP
    Gingerbread Jan 2, 2019

    JuAnCaStRoP , Jan 2, 2019 :
    Do you have the t-mobile app also
     

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  14. Dad0507
    Froyo Jan 2, 2019


    #14
    JuAnCaStRoP likes this.
  15. JuAnCaStRoP
    Gingerbread Jan 2, 2019

    JuAnCaStRoP , Jan 2, 2019 :
    Can you post a pic of your voice mail settings please
     

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  16. Dad0507
    Froyo Jan 2, 2019


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  17. JuAnCaStRoP
    Gingerbread Jan 2, 2019


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  18. Dad0507
    Froyo Jan 2, 2019


    #18
  19. JuAnCaStRoP
    Gingerbread Jan 2, 2019


    #19
  20. Dad0507
    Froyo Jan 2, 2019

    Attached Files:


    #20