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Vodafone simcard is not working

  1. Warfighter681 Cupcake Apr 14, 2018

    Warfighter681, Apr 14, 2018 :
    The Vodafone simcard is just loosing its network after some time though my jio 4g sim is just works fine, need help asap...
     

    #1
    K1523368851989 likes this.
  2. buruaden786 Gingerbread Apr 14, 2018


    #2
  3. Warfighter681 Cupcake Apr 14, 2018

    Warfighter681, Apr 14, 2018 :
    have u replaced ur old simcard ?
     

    #3
  4. buruaden786 Gingerbread Apr 14, 2018

    buruaden786, Apr 14, 2018 :
    No. It is installed since i purchased phone in dec 17
     

    #4
  5. Warfighter681 Cupcake Apr 15, 2018

    Warfighter681, Apr 15, 2018 :
    Did you get any updates from vodafone ?
     

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  6. abhay.agrawal2308 Cupcake Apr 16, 2018

    abhay.agrawal2308, Apr 16, 2018 :
    Hi, Facing same issue, guys please help me out, everytime i need to restart the phone or need to set to airplane mode and revert back for getting the second sim signal, this is pretty disappointing, i have got the new sim as well to get rid of it, please help me out.
     

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  7. Warfighter681 Cupcake Apr 16, 2018

    Warfighter681, Apr 16, 2018 :
    buying new sim will not help you out, u'll still face the same issue. Trust me I tried that too..
     

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  8. Jay Curdy Eclair Apr 16, 2018

    Jay Curdy, Apr 16, 2018 :
    Same here. I changed my sim card, but same issue. It looks like the phone problem, OnePlus please look into this. I tried everything, even factory reset my phone on suggestion of customer care, but no use. ONEPLUS, please HELP !!
     

    #8
  9. Phi_ Honeycomb Apr 16, 2018

    Phi_, Apr 16, 2018 :
    before attempting to do the following, clean your Vodafone sim with a cotton bud dipped in a drop of alcohol and insert it back into the sim tray.
    try removing the jio sim and see if it helps. if it still doesn't, put the Vodafone sim into the other sim tray.

    if these 2 options work, you probably got a faulty sim card.

    I have a Vodafone sim and use Vodafone as my main although I always have my second sim card features disabled.
     

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  10. Warfighter681 Cupcake Apr 16, 2018


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  11. abhay.agrawal2308 Cupcake Apr 16, 2018

    abhay.agrawal2308, Apr 16, 2018 :
    Even I have got brand new sim, but still the same issue, so there is no issue with sim, rather problem with phone or software is buggy
     

    #11
  12. nashish Cupcake Apr 16, 2018

    nashish, Apr 16, 2018 :
    me too facing it since a week now..tried All possible options including the sim change..not working for me...i was told by the customer care that this will get resolved in the next s/w update...so ridiculous..none of the trained professional @ one plus service center solve the issue..i m all tired now...hoping that one plus hears and responds with a sureshot fix
    1523892148316.jpg
     

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  13. Lancelot_69 Lollipop Apr 16, 2018

    Lancelot_69, Apr 16, 2018 :
    Well according to your screen shot you are connected, see top right hand corner 4G
     

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  14. nashish Cupcake Apr 16, 2018

    nashish, Apr 16, 2018 :
    that's my another sim which is active..first sim is without any coverage which is for vodafone
     

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  15. Warfighter681 Cupcake Apr 16, 2018

    Warfighter681, Apr 16, 2018 :
    Every other carrier is working really fine except Vodafone
     

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  16. Lancelot_69 Lollipop Apr 16, 2018

    Lancelot_69, Apr 16, 2018 :
    So that screen shot is not Vodafone? Then there is no purpose to post it??
     

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  17. Lancelot_69 Lollipop Apr 16, 2018

    Lancelot_69, Apr 16, 2018 :
    >First go to settings
    >Delete all apn Settings
    >Then go back to Settings
    >Mobile Network Settings
    >Access Point Names
    >Open the three dots on the right hand corner
    >Reset toDefault.
    >reboot
     

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  18. K1523368851989 Cupcake Apr 16, 2018


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  19. nashish Cupcake Apr 16, 2018

    nashish, Apr 16, 2018 :
    Dude the screenshot definately has the purpose..if you c there are two network symbols..one with complete network and 4g and other with no network at all...neway..tried your suggestions as well..doesn't seem to work..
     

    #19
  20. Lancelot_69 Lollipop Apr 16, 2018

    Lancelot_69, Apr 16, 2018 :
    Do you have Vodafone in slot two?
     

    #20