Voice Messages In watsapp and Wechat stop when play via speaker via OnePlus 7

  1. ndeetan
    Cupcake May 24, 2020

    ndeetan , via OnePlus 7 , May 24, 2020 :
    hi everyone, I been having the problem when listening to the voice messages from watsapp and Wechat where the messages will be stopped playing and the screen will turn off. I need to on the screen again and play the messages again. sometimes it happens quite regularly sometimes I never happened. I make an effort to ask the oneplus technical services and after advising me to reset the phone... nothing seems to change ... the problem still happen.

    any technical guys here will be able to help?

    appreciate it.

    angurajv and v.suresh_Kumar like this.
  2. W1587268245312
    Cupcake May 24, 2020

    ndeetan likes this.
  3. samardash
    Eclair May 24, 2020

    ndeetan likes this.
  4. ndeetan
    Cupcake May 25, 2020

    ndeetan , via OnePlus 7 , May 25, 2020 :
    looks like not only me having the same problem. I dun understand why the support from OnePlus not able to help or find out what's the matter with the issue? they just ask me to reset and reset the phone which I did few times already. is there any where else from OnePlus will be able to help or respond?