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voice problems faced during video calls on earphones

  1. P1559657036156
    Cupcake Oct 29, 2020

    P1559657036156 , Oct 29, 2020 :
    so whenever I plug in my wired earphones and video call someone, I can never hear their voice. the problem persists even after I change my earphones. I don't have a problem while listening to music with the same earphones so I know nothing is wrong with my adapter. can someone help?
     

    #1

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  3. P1559657036156
    Cupcake Oct 29, 2020

    P1559657036156 , Oct 29, 2020 :
    yes I use whatsapp, Google duo, zoom meetings for video calls. I can hear their voice without my earphone. I can't hear them when I plug in my earphones or any other earphone.
     

    #3
    Vikhyath_Kowalli_ likes this.
  4. Vikhyath_Kowalli_ , via OnePlus 7 Mirror Gray , Oct 29, 2020 :
    Hmm that's strange... Try clearing the cache.
     

    #4

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  6. P1559657036156
    Cupcake Oct 30, 2020

    P1559657036156 , Oct 30, 2020 :
    it happens during any type of call. if I call someone and plug in my earphones, even then I won't hear their voice, but they will hear mine.
     

    #6
  7. P1559657036156
    Cupcake Oct 30, 2020

    P1559657036156 , Oct 30, 2020 :
    I've tried that. nothing happens.
     

    #7

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  9. P1559657036156
    Cupcake Oct 31, 2020

    P1559657036156 , Oct 31, 2020 :
    I had also done a reset in August. but it didn't really help
     

    #9
  10. Rahul_p007
    Cupcake Oct 31, 2020


    #11
  11. _chauhan__12
    Cupcake Oct 31, 2020


    #12
  12. P1559657036156
    Cupcake Nov 3, 2020


    #13